Member PolyPusher Posted February 16, 2016 Member Report Share Posted February 16, 2016 I recently upgraded to version 4.5, and everything seems to work fine except for the Calculate Occlusion too. As soon as I click that, before it prompts for any settings it crashes with the errors shown in the attached images. It doesn't matter what is in the file, even if it is empty. I am running Windows 7, with a Geforce GTX 760. It crashes on everything version of the application (OpenGL, DirectX, with or without CUDA, etc). I tried uninstalling and deleting all of the leftover files/folders in the default Users/My Documents directory to see if perhaps some setting or preference file was causing the issue, but that did not fix the issue. I also attached the bug report information that was generated after the crash. Possibly relevant, after reading through the bug report there a few things that it is attempting to load, but those files don't seem to existing on my hard drive where the loading path says they ought to. CrashInfo.txt Quote Link to comment Share on other sites More sharing options...
Carlosan Posted February 17, 2016 Report Share Posted February 17, 2016 Hi ! Could you test the last version please ? ty ! Quote Link to comment Share on other sites More sharing options...
Contributor Michaelgdrs Posted February 17, 2016 Contributor Report Share Posted February 17, 2016 Also can you kindly update your Nvidia drivers? Quote Link to comment Share on other sites More sharing options...
Member PolyPusher Posted February 17, 2016 Author Member Report Share Posted February 17, 2016 After updating my drivers and installing the 4.5.28 version, unfortunately I am still getting the same crash. 1 Quote Link to comment Share on other sites More sharing options...
Contributor Michaelgdrs Posted February 17, 2016 Contributor Report Share Posted February 17, 2016 I see , development team will see the post and reply or come up with a fix if any. Kindly email this to support@3d-coat.com with details. Quote Link to comment Share on other sites More sharing options...
Reputable Contributor digman Posted February 17, 2016 Reputable Contributor Report Share Posted February 17, 2016 (edited) I also see a Intel Graphic card listed in the crash report... 3DC does not seem to like Intel chipsets... Can you disable the intergrated Intel graphics card in bios or disable from the control panel (Control Panel > Hardware/Device Manager > Display Adapters > right click on Intel HD 4000 or whatever your card is and disable it. Then try running the calculate occlusion again. Worth at least a test... Edited February 17, 2016 by digman 1 Quote Link to comment Share on other sites More sharing options...
Contributor Michaelgdrs Posted February 17, 2016 Contributor Report Share Posted February 17, 2016 This might be the solution , David to the rescue one more time. Quote Link to comment Share on other sites More sharing options...
Member PolyPusher Posted February 18, 2016 Author Member Report Share Posted February 18, 2016 No luck, unfortunately, after disabling the onboard graphics chip. Still getting the same crash. Quote Link to comment Share on other sites More sharing options...
Contributor Michaelgdrs Posted February 18, 2016 Contributor Report Share Posted February 18, 2016 Did you send an email to the development team? Quote Link to comment Share on other sites More sharing options...
Member PolyPusher Posted February 18, 2016 Author Member Report Share Posted February 18, 2016 Yes, I've sent an email to the development team about the issue. Quote Link to comment Share on other sites More sharing options...
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