Member Ridnic Posted September 14, 2017 Member Report Share Posted September 14, 2017 Hello everyone, my mac got an OS upgrade and since then 3DCoat is not working anymore. I cannot start it. Tried to reinstall and also tested older Versions with the same effect. After klicking the window vanishes immediately and 3DCoat does not start. Any ideas? Help would be great, im kinda stuck with work here macOS Sierra 10.12.6 3 GHz 8-Core Intel Xeon E5 16 GB 1866 MHz DDR3 AMD FirePro D500 3072 MB Quote Link to comment Share on other sites More sharing options...
Carlosan Posted September 14, 2017 Report Share Posted September 14, 2017 On 4/10/2016 at 11:26 AM, SERGYI said: Remove folder "/Applications/3D-CoatV4-7". Remove (or backup) folder "~/3D-CoatV47". Reinstall "3D-Coat 4.7.37". I am asking that because we received letters from OS X users with similar problems which were solved by clean reinstall. Please contact me directly "support DOT linux AT 3dcoat DOT com". macOS [4.7.37]: http://www.3d-coat.com/~sergyi/3D-CoatV4-7-37.dmg Ensure to check "System Preferences > Security & Privacy > click the "lock" > select "App Store and identified developers" (when only "App Store" is selected error message is displayed "3D-Coat" can't be opened because it was not downloaded from the App Store) On "Retina" displays uncheck "3D-Coat > Geometry > Incremental Render" Quote Link to comment Share on other sites More sharing options...
Member Ridnic Posted September 14, 2017 Author Member Report Share Posted September 14, 2017 Still have the same issue :S On another Mac Sierra (old Macbook Pro) both installations are working but not on mine :S. My Mac got a new installation so everything should be fine. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted September 14, 2017 Report Share Posted September 14, 2017 Please contact directly support.linux@3dcoat.com Thx Quote Link to comment Share on other sites More sharing options...
SERGYI Posted September 16, 2017 Report Share Posted September 16, 2017 On 9/14/2017 at 4:03 PM, Ridnic said: On another Mac Sierra (old Macbook Pro) both installations are working but not on mine :S. 1. Download "3D-Coat 4.7.37" from here:http://3dcoat.com/forum/index.php?/topic/19525-3d-coat-47-beta-testing-thread/ 2. In Terminal go into "Downloads" folder: $ cd ~/Downloads 3. Check extended attributes of downloaded disk image with "3D-Coat 4.7.37". $ ls -l@ 3D-CoatV4-7-37.dmg Among them should be "com.apple.quarantine". 4. Delete quarantine attribute: $ xattr -d com.apple.quarantine 3D-CoatV4-7-37.dmg 5. Check that attribute "com.apple.quarantine" has gone: $ ls -l@ 3D-CoatV4-7-37.dmg 6. Remove previous folder "/Applications/3D-CoatV4-7". Open in "Finder" the disk image with "3D-Coat 4.7.37" on which you have removed "com.apple.quarantine" attribute and as usual drag & drop it into "Applications" icon. 1 Quote Link to comment Share on other sites More sharing options...
Member Ridnic Posted September 18, 2017 Author Member Report Share Posted September 18, 2017 Thanks a lot Sergyi, deleting the quarantine attribute for the installation solved it! $ xattr -dr com.apple.quarantine /Applications/3D-CoatV4-7/* Quote Link to comment Share on other sites More sharing options...
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