Member QDev Posted October 7, 2017 Member Report Share Posted October 7, 2017 Hello, I'm going to buy 3DCoat so I installed the demo and I have a problem with lagging the program with non-advanced elements. Below I present a video as it looks in the program. My computer's parameters are: I5 6600K, 32Gb ddr4, SSD, GTX 1060 3gb. Graphics card drivers are dated 21.09.2017. It seems to me that with such parameters the computer should work properly and without jams. I hope to solve this problem, because buying a program with such a jerk is missing the target. Greetings.Youtube video Quote Link to comment Share on other sites More sharing options...
Carlosan Posted October 8, 2017 Report Share Posted October 8, 2017 Hi if you are using \\Program Files\3D-Coat-V4.8\3D-CoatDX64C.exe try switching to \\Program Files\3D-Coat-V4.8\3D-CoatGL64C.exe Quote Link to comment Share on other sites More sharing options...
Member QDev Posted October 8, 2017 Author Member Report Share Posted October 8, 2017 I try it in both options, unfortunately is the same problem. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted October 8, 2017 Report Share Posted October 8, 2017 I do not remember reporting this issue before, sorry. Please send support-related question to Andrew Shpagin at support@3dcoat.com Thx Quote Link to comment Share on other sites More sharing options...
Member QDev Posted October 8, 2017 Author Member Report Share Posted October 8, 2017 Ok, thank you for advise. I'll try with support. Greetings Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted October 8, 2017 Report Share Posted October 8, 2017 Similar problem was experienced recently by several customers. That are most common reasons: 1) There is some conflict between drivers on Windows 7. Installing Win 10 fixed the problem. 2) MyDocuments folder is placed on network drive. Should be on local drive. 3) There are too much pages open Chrome or other browser. Reboot helps. Quote Link to comment Share on other sites More sharing options...
Member QDev Posted October 8, 2017 Author Member Report Share Posted October 8, 2017 Thank you for your answer. Currently I have no possibility to change to Windows 10, but I will be waiting for some updates that will solve this problem. Until then I will have to wait with the purchase. The folder is located on local My documents, and after rebooting the system the same thing happens. Please tell me when the problem is resolved, i'll be monitoring this topic. Best regards Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted October 8, 2017 Report Share Posted October 8, 2017 Btw, do you have OneDrive or SkyDrive attached to whole MyDocuments? It may also be the source of problems. Quote Link to comment Share on other sites More sharing options...
Member QDev Posted October 8, 2017 Author Member Report Share Posted October 8, 2017 No, I do not have anything connected to My documents. Quote Link to comment Share on other sites More sharing options...
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