New Member nathanrogers Posted February 10, 2018 New Member Report Share Posted February 10, 2018 Hi. I'm brand new to 3D Coat and want to learn it so I can teach my students. I've downloaded the free trial so I can use it at home, but when I try to launch it the program crashed before it even loads up. I've tried launching both the OpenGL and DirectX versions but the same thing happens to both. I'll attach a screenshot of what happens when it crashed to this post. I hope someone out there can help me with this as I don't have any idea of why this might be happening. I'm running Windows 10. Thanks. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted February 10, 2018 Report Share Posted February 10, 2018 Hi Please send support-related question to Andrew Shpagin at support@3dcoat.com Thx 1 Quote Link to comment Share on other sites More sharing options...
New Member nathanrogers Posted February 10, 2018 Author New Member Report Share Posted February 10, 2018 Ok thank you, I'll send an email now. Quote Link to comment Share on other sites More sharing options...
Reputable Contributor AbnRanger Posted February 10, 2018 Reputable Contributor Report Share Posted February 10, 2018 It's probably related to your Anti-Virus or Firewall software flagging it, internally. Just add the 3D Coat.exe file to their EXCLUDE/EXCEPTION list and that will probably fix it. 1 Quote Link to comment Share on other sites More sharing options...
New Member nathanrogers Posted February 10, 2018 Author New Member Report Share Posted February 10, 2018 3 hours ago, AbnRanger said: It's probably related to your Anti-Virus or Firewall software flagging it, internally. Just add the 3D Coat.exe file to their EXCLUDE/EXCEPTION list and that will probably fix it. Thank you! It was my anti-virus that was blocking 3D Coat from opening. 1 Quote Link to comment Share on other sites More sharing options...
Reputable Contributor AbnRanger Posted February 10, 2018 Reputable Contributor Report Share Posted February 10, 2018 3 hours ago, nathanrogers said: Thank you! It was my anti-virus that was blocking 3D Coat from opening. Glad that solved it. I know how frustrating it can be troubleshooting software/hardware related problems. Quote Link to comment Share on other sites More sharing options...
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