Member greenViolet Posted August 23, 2011 Member Report Share Posted August 23, 2011 Hi, I need an urgent help! I've been working on my creature in 3DCoat until the software crashed due to insufficient memory and I had to make a hard restart on my mac. When I reopen my latest file, everything became distorted and I dont have any other version of the file. (please see attached image to understand) Can someone please help me with this, I've spent 8 hours working on this and it will be a big waste of time if i have to redo everything from scratch again Thanks! Quote Link to comment Share on other sites More sharing options...
Member greenViolet Posted August 23, 2011 Author Member Report Share Posted August 23, 2011 Another thing that i found out is my tool for Ptex Local Resolution has disappeared! Quote Link to comment Share on other sites More sharing options...
Psmith Posted August 23, 2011 Report Share Posted August 23, 2011 Make sure you are using the latest beta version, and if the problem still occurs, let us know. Greg Smith Quote Link to comment Share on other sites More sharing options...
Member greenViolet Posted August 24, 2011 Author Member Report Share Posted August 24, 2011 Make sure you are using the latest beta version, and if the problem still occurs, let us know. Greg Smith Hi Greg, I've downloaded the latest beta version (3.5.23) but same problem still occurs Quote Link to comment Share on other sites More sharing options...
Reputable Contributor AbnRanger Posted August 24, 2011 Reputable Contributor Report Share Posted August 24, 2011 Delete the Options.xml file in your Documents directory (Windows it's "My Cocuments" > 3D Coat) and restart the application. If that doesn't help, then export your model out and re-import it back in to see if it's not just a display problem. If it still acts the same way, delete the objects in the Paint Room (windows > popup > subobjects...in that panel you will see your object and you can click the red X to delete it). Without much information to go on, I can't help much further than that. I don't know if you were working in voxels > Retopo > Paint Room or if you just imported a mesh and started painting. I don't know what your UV's look like, nor the maps in the Texture Editor. A screen recording showing those things could help a great deal. Jing is free and will host the video on Screencast for you. It's like issues I report to Andrew or feature requests. I get a lot further and faster with video clips of what's going on or explaining in better detail what I'm referring to. Quote Link to comment Share on other sites More sharing options...
Member greenViolet Posted August 24, 2011 Author Member Report Share Posted August 24, 2011 Delete the Options.xml file in your Documents directory (Windows it's "My Cocuments" > 3D Coat) and restart the application. If that doesn't help, then export your model out and re-import it back in to see if it's not just a display problem. If it still acts the same way, delete the objects in the Paint Room (windows > popup > subobjects...in that panel you will see your object and you can click the red X to delete it). Without much information to go on, I can't help much further than that. I don't know if you were working in voxels > Retopo > Paint Room or if you just imported a mesh and started painting. I don't know what your UV's look like, nor the maps in the Texture Editor. A screen recording showing those things could help a great deal. Jing is free and will host the video on Screencast for you. It's like issues I report to Andrew or feature requests. I get a lot further and faster with video clips of what's going on or explaining in better detail what I'm referring to. Deleting the options.xml did not help. I don't have any problem with the other .3b, only with this particular file. I didn't use voxel but rather imported an OBJ for ptex painting and sculpting. In the past when my program crashed and it tried to recover my file I would encounter the same distortion problem but normally that will be on the recovered file as 3DCoat would try to save any file before the program crashed, but this time somehow 3DCoat managed to replace my original file with the recovered file and thus I can't do anything about it now. I did a screen recording as you'd suggested. Please take a look at the attachment. Thank you 3dCoat Problem.mov Quote Link to comment Share on other sites More sharing options...
Advanced Member herve_bis Posted August 24, 2011 Advanced Member Report Share Posted August 24, 2011 Deleting the options.xml did not help. I don't have any problem with the other .3b, only with this particular file. I didn't use voxel but rather imported an OBJ for ptex painting and sculpting. In the past when my program crashed and it tried to recover my file I would encounter the same distortion problem but normally that will be on the recovered file as 3DCoat would try to save any file before the program crashed, but this time somehow 3DCoat managed to replace my original file with the recovered file and thus I can't do anything about it now. I did a screen recording as you'd suggested. Please take a look at the attachment. Thank you from what I've seen... Importing a Ptex UV object back in 3D coat breaks the Ptex thing... and the model looks like the one you show.. and yes the Ptex icon is gone... h/ Quote Link to comment Share on other sites More sharing options...
Reputable Contributor AbnRanger Posted August 24, 2011 Reputable Contributor Report Share Posted August 24, 2011 Did you have Auto-Save enabled? What I would try at this point is the texture baking tool. You could import mesh back in a new scene (as OBJ) for PTex and you should have a fresh UV Map. Now export that. This will be your target mesh. Now open the corrupted scene file and use the Texture baking tool to bake the texture map from the bad to (hopefully) the good. http://www.youtube.com/watch?v=qF-oaVeKJCQ I would also contact Andrew about this and send him the file (support@3d-coat.com), so he can rectify the problem. Quote Link to comment Share on other sites More sharing options...
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