Member 3D-TPI Posted September 13, 2011 Member Report Share Posted September 13, 2011 I been usinging 3d coat on a workstation.. as i got upgrade dto a nice i7 quad laptop with nvidia 3000m graphics card.. I downloade dthe newest build of 3dcoat to use it on the laptop.. but it opens and then immediatly closes again!?! this is the same with GL or DirctX.. i downloaded the cuda.. as i have the mobile 3000 nvidia card and installed the directx and open gl drivers.. whjy would this happen>? do i need to download the 3.5.0 version fists then install the 3.5.24 beta on it. or as its a new laptop.. i need something else (older direct x drivers.. the m3000 does open gl 4.0 and dx11.. but wouldnt dx 11 have the dx9 in it..) 3dcoat opens...for litterally 1 sec and then disapears... (before it wouldnt open and asked for dx drivers to be instaleld.. but now it just opens and closes) Quote Link to comment Share on other sites More sharing options...
Applink Developer haikalle Posted September 13, 2011 Applink Developer Report Share Posted September 13, 2011 Have you installed directx 9.0c. I think it needs to be installed. It dosen't mess your DX11 drivers. http://www.3d-coat.com/wiki/index.php/13.1_FYI! There it says that even if you have DX10 you need to install DX9 so I assume that same qoes with DX11 Quote Link to comment Share on other sites More sharing options...
Advanced Member wailingmonkey Posted September 14, 2011 Advanced Member Report Share Posted September 14, 2011 had something like this happen with UltimateUnwrap3D, so maybe try this: http://www.updatexp.com/data-execution-prevention.html and add 3D-Coat as an 'excepted' program? good luck! Quote Link to comment Share on other sites More sharing options...
Reputable Contributor AbnRanger Posted September 14, 2011 Reputable Contributor Report Share Posted September 14, 2011 Download the Direct X (9) drivers, install them then re-install 3D Coat and see if that doesn't help. It acts like that when DX 9 is missing. I had the very same thing happen to me when I first installed 3D Coat. So, anytime you install it on a new PC, make sure to install the DX (9). In the future, when you install a new build of 3DC, it's pretty hassle-free. Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 14, 2011 Report Share Posted September 14, 2011 Please show MyDocuments\log.txt, possibly it will show reason.... Quote Link to comment Share on other sites More sharing options...
Member 3D-TPI Posted September 16, 2011 Author Member Report Share Posted September 16, 2011 ohh and re direct x setup.. the link on the 3dcoat installer is broken: http://pilgway.com/files/dxsetup.exe i used the webdirect x installer.. but again.. stil 3dcoat opens and then closes within a second of opening it.. I cant even input my serival number(it reads "demo" on top title bar) Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 17, 2011 Report Share Posted September 17, 2011 I made special version with more logs - please download, unpack and replace executables in Program files\3D-CoatV3..., run DX64 version, show me Log.txt http://www.3d-coat.com/files/DX64.rar Of course, step by step we will find reason and solve it. Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 19, 2011 Report Share Posted September 19, 2011 Thanks! Please try this one - http://www.3d-coat.com/files/3D-CoatDX64_2.rar It contains even deeper logging, so will run really slowly. Wait until it willreally end and then send me log.txt Quote Link to comment Share on other sites More sharing options...
Member 3D-TPI Posted September 19, 2011 Author Member Report Share Posted September 19, 2011 yes that one did take a while to startup.. here is log.txt result Log.txt Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 19, 2011 Report Share Posted September 19, 2011 yes that one did take a while to startup.. here is log.txt result is it fresh install of 3dc? Try deleting MyDocuments/3D-CoatV3 and delete 3D-Coat from program files (keep important files if have). Try install 3.5.24 and don't replace exe. run it. Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 20, 2011 Report Share Posted September 20, 2011 Thanks! Excuse for so long resolving, really not easy task. With your help we will do it. Now please delete MyDocuments/3D-CoatV3, replace EXE with latest one attached in this forum and give me log.txt again. Quote Link to comment Share on other sites More sharing options...
Member 3D-TPI Posted September 20, 2011 Author Member Report Share Posted September 20, 2011 Thanks! Excuse for so long resolving, really not easy task. With your help we will do it. Now please delete MyDocuments/3D-CoatV3, replace EXE with latest one attached in this forum and give me log.txt again. log attached I know you are busy.. and this may be taking too much time... I think maybe for now i will use the 32 bit build untill maybe you have time to finish 3.5.25 (or whatever you where working on before i had this problem) Log.txt Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 21, 2011 Report Share Posted September 21, 2011 Thanks! Now try to use this exe - http://www.3d-coat.com/files/3D-CoatDX64_3.rar and send me log.txt It could be better to delete MyDocuments\3D-CoatV3\ (but keep importtant data if you saver it there before with 32 bit version) Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 24, 2011 Report Share Posted September 24, 2011 I will post special version again soon, probably monday, these days was a bit busy. Complex issue, but we will solve it at the end... Quote Link to comment Share on other sites More sharing options...
Member 3D-TPI Posted September 27, 2011 Author Member Report Share Posted September 27, 2011 SOLVED!!!! IT was the options.xml file int he 3dcoat documents folder!!! READ this solution on another thread (the 3dcoat locks up thread) and deleted the options.xml file and WOW now the 3dcoat 64 bit version runs too!!!! THANK YOU ANDREW! but why? you had me delete the ENTIRE 3dcoat documents folder before and that didnt work .. so WHY only delting the options.xml ( which wass deleted when whole folder was deleted) works?? but now we know solution to 3dcoat freezing or "disapearing" it it is to delete the options.xml What does this file hold information wise? will it affect any of my wacom or 3dcoat settings in the long run? and funny that this file did not effect the 32 bit version only the 64 bit version did not work.. weird... Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted September 27, 2011 Report Share Posted September 27, 2011 That is good but relly strange, I can't understand why Options.xml may be guilty. I am hunting for this Options.xml problems for years. If it will stop to run again, please keep Options.xml somewhere, then delete it and if 3DC will run, send me Options.xml to support. Quote Link to comment Share on other sites More sharing options...
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