Hi there,
Nukeygara CEO here going down into the pit to set some things straight.
It was never anyone's intention at Nukeygara to scheme and trick users into paying more than what we had to offer at the time. In the realm of 3D software, akeytsu is one of the most dynamic program with 3 major updates delivered each year. With 2020.3 around the corner we should be, by end November, in a position to claim that we've achieved 80-90% of our roadmap two years in a row with much less resources than big players. We just ask to be rewarded fairly for what we consider honest work.
While we often said/wrote we would answer community requests and bring expected features to akeytsu we always refrained from committing to a specific date in time or a version number. We are but a small company trying to get the best 3D animation software we can think of off the ground. There's still a long winding road ahead of us and in many aspects we ask our users to embark on a journey with us as we navigate towards the final destination.
As explained on our official forums we never held off on something that was ready to go live to satisfy some grand and ingenious business plan. If anything we are much closer to just-in-time production to bring new stuff to users as soon as possible which can sometimes be tough on our devs as we always strive to deliver, in a short timeframe, something that is not only functional but has above-the-bar UX.
$80 Early Access Price + $130 Upgrade price (possibly $100 if purchased on discount) = $210 ($180 if purchased on discount) for a perpetual licence is great value for the feature set we have to offer right now. No matter how you look at it. They'll also be plenty of promotional offers during the end of the year to get everything we shipped in 2020 at a bargain price. That includes the loyalty upgrade on Steam.
In the unlikely event of a bug for which we have no workaround for in the user's version we always upgrade him/her to a more recent version whenever this fixes the issue. A bug should not be mistaken for an non-developed feature. Please contact support through our help center if you'd like to bring something to our attention.
Regarding the VAT issue for non-EU users, we apologize for this and quickly solved it as soon as it was reported. In the process of evolving our back-end system some users were mistakenly assigned France as a default country which caused our checkout process to malfunction. Please contact support here to be compensated if you were affected. We will obiously make up for anything we charged for the wrong reasons. Always.
We like our GUI paradigm which, in our view, is much more interactive and playful than other programs out there. That being said we can always do better. Lately all hands on deck worked on bringing new functionalities in akeytsu (including som much expected and requested contraints). After that's done we've planned major UI improvement in 2021 to make it even more readable and accessible to someone who is not familiar with it.
Some of the words written on this thread are borderline slander and negatively affected members of the team who work daily to make akeytsu a better piece of software. I hope that, in the future, everyone will be on their best behaviour when writing on this thread.
Best,
Charly
