pieralessi

Hello everyone, I appreciate that before passing judgment on the opinions of others you should read the entire forum topic, Thank you.

What's the point of updating if it doesn't solve what I'm complaining about at a certain time, I'm not trying to get things for free. Learning programs are supposed to find courses where the program is taught well. I checked many pages and couldn't find these training programs. .

Estás mal interpretando mis argumentos.

In order for me to understand where the mistakes are in the modeling, I must know the tools well with well-explained examples and not with videos of different versions with poorly translated subtitles, without underestimating the effort of Александр Горбатовский who is the only one who has made an effort to explain and recognized in response to a request that does not explain in English nor do you show the shortcuts, very important, apart from the fact that the videos do not explain the tools in depth. I have not been contacting support since yesterday, I have been doing this for more than a year, I bought the 2022 and the updates I received were from the 2023 (learning version), that is, they are to be used as a teacher and not to market projects, I had to pay for the difference to update to 2023 and without support for 2022. Don't include Blender in this, it is open source and I have no obligation to donate, so to complain to them the logical thing is that I make large donations, for this I decided to buy 3DCoat, observing opinions, I have noticed that very few have used it thinking about autopo and texturing but they do not talk about modeling or sculpting and prefer another program. It is useless for you to make a list of software with errors, those who "paid that sum" have the bug resolved as quickly as possible and an extensive range of courses certified by the software house such as: Autodesk. I took a course on Udemy and the instructor did not respond to the problems to know if it was my understanding, the explanation or a software bug. Self-taught? no Please. I bought the 2022 but in the last conversations via email, it was explained to me that I could return to the 2022 but with the errors of that version. He made excuses for the problems in Ukraine and did not offer me a refund. I responded that you can't sell me a version with unresolved bug fixes from a previous version. It's like you buy a dealership car without a warranty. Some time ago, shortly after having bought the 2022 in an offer, I was offered an apparent update, nowhere did it talk about paying an amount for it and it was not understood as learning, in any case it would be a trial version, I realized Later, when I noticed it in some very small letters in the presentation of the program, I complained about this and it was explained to me via email that I had to pay $35, in addition to the fact that the 2023 was also full of bugs and both the manuals and official YouTube videos are barely demonstrative of some things and many of them from an old interface (for a new user these changes are very confusing). In this version of learning, many explanations of the icons were missing and others were repeated. If the software is complicated, the explanations cannot be completely textual (page manual), at least a video label like "Adobe Interface" is necessary, not a link to a long video that in the end does not talk about what you are looking for or having to wait three days for support to end up sending you the same old video or having to send a large file so they can understand where the problem comes from. Looking to learn the program well, I found the learning section of the 3DCoat website, I explored all the links in English, Spanish and Italian and I did not find a single study house that had the 3DCoat software in its curricula, in fact, none of them. You have offered these links, a North American or an Englishman would have sued you for this. In other posts I already told you about the bitter experience with the Discord group because I had to depend on the kindness of some self-taught people who responded in their own way and were offended by my worthy client opinions, so I was expelled from that group.

Have you used the surface modeling tools with splines? You continue to agree with me, you are not going to complain to Blender for any lack in the program and in the learning for known reasons. 3DCost is paid, it is true that it is economical but if from that abundance of tools it is not possible to master the ones that interest you, why can't I complain. YouTube videos and courses are limited to sculpture for video game and concept art purposes, I bought it because it promises to have tools for industrial design but it doesn't, you can't place more than three reference images when four are needed for the tools modeling with surfaces and splines there is very little and not very good documentation, the little that there is on this topic is very generic and is not in English, if you offer "complete" software make sure it is "complete" and does not make the user suffer to understand if the tool works or you haven't guessed through trial and error how it should work. Was it clear to you? https://3dcoat.com/academic-program/ Have you done some course from here?

With Blender as an example you are proving me right.

With Blender as an example you are proving me right. You forgot that Blender is OPEN SOURCE, no matters how many I paid for 3DC, if you offer pears you shall to give pears, no the seeds.

You forgot that Blender is OPEN SOURCE, no matters how many I paid for 3DC, if you offer pears you shall to give pears, no the seeds.

I bought the 2022 but in the last conversations via email, it was explained to me that I could return to the 2022 but with the errors of that version. He made excuses for the problems in Ukraine and did not offer me a refund. I responded that you can't sell me a version with unresolved bug fixes from a previous version. It's like you buy a dealership car without a warranty. Some time ago, shortly after having bought the 2022 in an offer, I was offered an apparent update, nowhere did it talk about paying an amount for it and it was not understood as learning, in any case it would be a trial version, I realized Later, when I noticed it in some very small letters in the presentation of the program, I complained about this and it was explained to me via email that I had to pay $35, in addition to the fact that the 2023 was also full of bugs and both the manuals and official YouTube videos are barely demonstrative of some things and many of them from an old interface (for a new user these changes are very confusing). In this version of learning, many explanations of the icons were missing and others were repeated. If the software is complicated, the explanations cannot be completely textual (page manual), at least a video label like "Adobe Interface" is necessary, not a link to a long video that in the end does not talk about what you are looking for or having to wait three days for support to end up sending you the same old video or having to send a large file so they can understand where the problem comes from. Looking to learn the program well, I found the learning section of the 3DCoat website, I explored all the links in English, Spanish and Italian and I did not find a single study house that had the 3DCoat software in its curricula, in fact, none of them. You have offered these links, a North American or an Englishman would have sued you for this. In other posts I already told you about the bitter experience with the Discord group because I had to depend on the kindness of some self-taught people who responded in their own way and were offended by my worthy client opinions, so I was expelled from that group.

In 2023 I bought a license on sale 2022 without being warned that they would launch 2023 shortly and I was allowed to update without warning of a cost and that it would be learning, full of bugs, if you trade with hypocrisy you will not get satisfied customers, do not use the situation in your country to excuse yourself and sell a product, I am an immigrant from a country governed by Russia, China, Iran, Cuba and many more, it is called Venezuela, they suffer great misery and do not receive help from anyone because those of us who worked We really had to leave to save our lives from communism.

What do you mean by hitting people? I am more beaten for having paid for a program made without an order of use and without updated learning support. I have the right to complain about something that does not work correctly, I have not offended anyone, why don't you try to improve? Do you think everyone will applaud you wherever you go? Leave the sensitivity complexes.

When you read my comments completely and carefully you will be able to respond to everything I say.

I have never doubted that the software is powerful but without a doubt it has very little real learning support for its complexity, something that in its promotions makes it seem contrary, a program "easy like Photoshop" and that "can be used for industrial design" (see in the page) but when you find yourself in doubt about how to move an object because you have suddenly changed rooms and the manipulation tools are not the same, or they changed in the new version and the button simply has no connection with a video (F1), The few videos are often old, slow, long and you have to watch them in full to see if they address your question (they even show videos of other tools on YouTube). I thought the Discord group could really help me but you have to wait too long so they can barely understand if the mistake is mine or the program's. I took a Next Tuts course on Udemy and the instructor never responded to my problems, I ended up sending the file through this forum, they said they would solve it but it never worked for me. Now I'm doing the Teninsky one, I see that it goes like lightning and you can see what other users are complaining about there, what it says is not well understood and with accelerated videos and without showing shortcuts it is difficult to understand. They kicked me out of Discord without warning just because they got fed up with my complaints (I never used bad words), they became sensitive instead of supporting better learning support, it's hard to get to practice that way, I work too. I can understand these inconsistencies with Blender, which is Open Source, but 3D Coat is Paid. When I commented on Discord that I was upset because I had to pay extra to update to 2023.31 and be able to receive the bug fixes, one of the "self-taught geniuses" got upset and when I posted all the links of supposed schools attached to the 3D learning program Coat that they do not mention the program they simply closed me and now that I complain here they simply offer a refund with the sales email, or to sell my license to a third party (that is unfeasible), so they are recognizing their incompetence and offering a proposal not confirmed by The Pilgway Company. I'm not the only one to complain ... "its made by people who think individually uniquely. all of it has its peculiarities." This is precisely the worst thing about the program, it has separate collaborators and lacks a coherent interface design, they overwhelm with a lot of tools that do not always work and lack other essential ones, they need a director who thinks about the end user, not about an eternal apprentice waiting for solutions several days later, if I ask five questions in the forums they answer two after three days and They ignore the others.

I'm not asking for a refund, you are reading wrong, how did you learn? Exploring every day al tools and asking for a help every ten minutes?

Thanks, will the owner of Pilgway agree to give me a refund after more than 1 year?

Hello, thank you for having responded at least a week later, I don't know if you have been expelled from the Discord group like me just for expressing my opinion and complaining about the precariousness of the tutorials created without any instructional design and are outdated, which makes them inconsistent with the reality of the program. I never underestimated the help they offered but giving help without knowing the software and if they declared themselves self-taught offends me as a user and client, it is like calling the doctor to put out a fire. I have a clear conscience because I did pay for my license and I have suffered for more than a year from the poor learning support and the already countless bugs. Regarding the video, I don't see that it works to "slide", not simply move the vertex. If it were a surface, could it slide without any problem in the same axis of the edge and polygon without deforming said surface? Thanks again.

ok

I just deleted the file, thanks

What happened to num pad 6? It does not work! I lost the little patience I had with this program, it is useless to give them constructive criticism, I cannot spend 90% of the day asking about bugs or hidden and not at all intuitive tools and functions, and without being able to achieve any project and rarely receive a Answer, from now on I will only ask through SOS, I never thought that a cheap program would be so expensive, I regret buying the license. I'm really sorry to have to express this.

I didn't moved it.

Why not a normal poly group layers? no block, no transparency, only hide

Why is Sile Edges and no Slide Vertex? Some hide Trick?

ok, thank you