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(I hope this post is suitable for this section) I am a student who bought the Professional 3D Coat license during the summer 2019 sale promotion and stupidly never checked my student email for the confirmation/serial number that may have been sent to the Junk folder (which deletes itself after 30 days). An amount of +300$ CAD was processed through my credit card at the time of purchase (end of July 2019). I am currently having trouble retrieving the serial number and getting in contact with 3D Coat. The Remind Serial section on the 3D Coat website claims that my personal email "was not found in our database" but my student email claims that "the letter with serial was send on email: xxxxx@xxxxxx.ca" I have sent several requests and no emails have appeared in my inbox (focused and other) or junk folders. I have emailed support@3DCoat.com a few times now through my school email and personal email with zero response (I assume that they are sending as I have not received any send errors). I hope somebody can help me get in contact with their support team and/or to help troubleshoot this problem! Thanks kindly!