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Other problems: Texture size.


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  • Member

Hello, one thing I've noticed is that since I've upgraded from edu to full professional, well, the texture size allowed on import of object hasn't had its restriction lifted.

The maximum size of texture allowed is still the same as I was allowed under edu. I have a 1 gigabyte video card, (Ati 4650 HD), though I didn't uninstall 3Dc to go from edu to prof, I just uninstalled the edu license, then put in the new one from steam.

What would be the recommended course of action please? Would it be to uninstall, then re-install and enter the new license, or is it likely to be something else that might be the source of this?

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  • Member

Ok, will do. I was just waiting for a quiet day to deal with this. I'm going to go with uninstalling, resetting then reinstalling first. Then if that doesn't work, I thought I'd thrown my hands up and make 'Doaah!' type sounds for a while before contacting support :)

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If I post here again, maybe someone will spot the thread and help out.I think you should be ok though.But what do you mean by resetting? I saw in the "Help" tab you can uninstall the licence.Would you then uninstall the software....would you not lose your custom stuff...brushes ,shaders etc....AAh a thought just occured, all that stuff is in a seperate user folder, so perhaps they will stay....( I wish I knew what I was talking about!! :wacko: )

Could some scientist explain the upgrade process please, maybe with a easy to follow check list?

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  • 4 weeks later...

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