Jump to content
3DCoat Forums
Sign in to follow this  
ekunzendorf

3D Coat Crashing On Startup OS X 4.5 and 4.7

Recommended Posts

Hello!

I am having an issue with our floating licenses of 3D Coat. 4.5.40 and 4.7 are crashing on startup while 4.5.23 runs fine. On startup, the interface just quits BOOM. I get the load screen, then the interface window comes up briefly, then it shuts off.

Machine specs are:

iMacs Retina 5k 27 inch late 2015

3.2 Ghz Intel i5

16 GB Ram 1867 MHz DDR3

AMD Radeon R9 M390 2048 MB

I have attached the crash report.

 

Excelsior!

Eric Kunzendorf

Jacksonville University

ekunzen@ju.edu

3DCoatCrashReport.txt

Share this post


Link to post
Share on other sites
17 hours ago, ekunzendorf said:

I am having an issue with our floating licenses of 3D Coat. 4.5.40 and 4.7 are crashing on startup while 4.5.23 runs fine.

1. Make sure that under "System Preferences > Users & Groups > Current User" the account type is "Admin". If it is not try to run 3D-Coat as admin. Inside "Terminal" do:
$ sudo /Applications/3D-CoatV4-7/3D-Coat.app/Contents/MacOS/3D-Coat
2. Remove folder "/Applications/3D-CoatV4-7". Remove (or backup) folder "~/3D-CoatV47". Reinstall 3D-Coat from here:
http://www.3d-coat.com/~sergyi/3D-CoatV4-7-07.dmg
3. Regarding Mac issues please contact me directly "support DOT linux AT 3dcoat DOT com".
Please send me log file "~/3D-CoatV47/Log.txt".

Share this post


Link to post
Share on other sites

Hi Sergyi and Carlosan,

Thank you SO much for your prompt responses!

Carlosan, I installed 4.7.7 and it worked. I did have to restart one of the machines and re-point the licenses to our license server, but everything worked like a charm.

Sergei, I did delete the previous 4.7.6 folder and reinstalled on three machines. Strangely, 2 of the machines worked perfectly from the install while the other machine did the same type of crash until I restarted it; then it worked fine!

BTW, you folks did a BRILLIANT job with the license server! It is the EASIEST license server arrangement I've ever worked with. 

Excelsior!

Eric Kunzendorf

Jacksonville University

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×