New Member JacobB Posted September 26, 2017 New Member Share Posted September 26, 2017 Just bought the upgrade from amu to pro. The license that was sent to me reads out like "Error! Serial XXXX-XXXXX-XXXX-XXXXX isn't active". When I put the code in it still is in educational. What do I do? Quote Link to comment Share on other sites More sharing options...
Carlosan Posted September 26, 2017 Share Posted September 26, 2017 Hi ! Please Uninstall License first and try again. In the meantime, if you still have any questions regarding purchases, please contactsales@3dcoat.com Thx ! Quote Link to comment Share on other sites More sharing options...
New Member JacobB Posted September 26, 2017 Author New Member Share Posted September 26, 2017 I have uninstalled it and 3d coat twice now, I'll email the sails account as well Quote Link to comment Share on other sites More sharing options...
New Member JacobB Posted September 27, 2017 Author New Member Share Posted September 27, 2017 My issues have still not been resolved, Who should i be emailing? Quote Link to comment Share on other sites More sharing options...
Carlosan Posted September 27, 2017 Share Posted September 27, 2017 https://3dcoat.com/company/contacts/ Your issue was reported to support@3dcoat.com & sales@3dcoat.com Sorry for any inconvenience. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted September 28, 2017 Share Posted September 28, 2017 Hi Did you contact sales@3dcoat.com to solve this problem ? Quote Link to comment Share on other sites More sharing options...
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