MaxHancock 5 Report post Posted December 26, 2017 (edited) I am opening a obj, and proceeding to create seams, but 3d Coat v8.v4.04 keeps crashing. I'm on an iMac using macOS High Sierra 10.13.2. I can save the file, and add a few seams, but it keeps crashing periodically (random moment), especially when I start working. Interestingly, it won't crash as long as I don't touch the object, but as soon as I start working to add seams it crashes. Edited December 26, 2017 by MaxHancock Share this post Link to post Share on other sites
Carlosan 2,359 Report post Posted December 26, 2017 Hi Try cleaning up the model removing n-Gons before importing the model to 3DC. Share this post Link to post Share on other sites
MaxHancock 5 Report post Posted December 26, 2017 There are no Ngons or Triangles, all quads, but is that a known issue? I found that if uncheck off Preview Islands or completely close the UV Preview window, it no longer crashes. Whatever is causing it, I think it's related to that Preview Window. Share this post Link to post Share on other sites
Carlosan 2,359 Report post Posted December 26, 2017 Are graphic drivers uptodate ? Share this post Link to post Share on other sites
MaxHancock 5 Report post Posted December 27, 2017 Yes, they are updated. Using Nvida Web Driver, and CUDA is updated too. Share this post Link to post Share on other sites
digman 1,163 Report post Posted December 27, 2017 (edited) On 12/26/2017 at 11:22 AM, MaxHancock said: There are no Ngons or Triangles, all quads, but is that a known issue? I found that if uncheck off Preview Islands or completely close the UV Preview window, it no longer crashes. Whatever is causing it, I think it's related to that Preview Window. I think there was a problem in that version. I can not remember for sure but I think it was. Update to the newest beta version of 3DC. You can run both the version you have and the beta version. Test the new version and see if the problem is fixed. Edited December 27, 2017 by digman Share this post Link to post Share on other sites
MaxHancock 5 Report post Posted January 12, 2018 Yes, I can confirm that this version is much more stable than 8v4-04, but it does still crash in some instances. It still crashes when previewing some islands, but this time it's harder to predict. Share this post Link to post Share on other sites
Carlosan 2,359 Report post Posted January 12, 2018 Please remember to send that crash reports to support@3dcoat.com Thx Share this post Link to post Share on other sites
MaxHancock 5 Report post Posted January 15, 2018 Is there a way to gather an error log or something like that? Share this post Link to post Share on other sites
Carlosan 2,359 Report post Posted January 15, 2018 Do you uploaded to latest version 4.7.08 ? Please check !!crash!!.log inside app folder. Share this post Link to post Share on other sites
MaxHancock 5 Report post Posted January 17, 2018 I do have the latest installed. V4.8.08, but I'm not finding a crash log anywhere in the app folder. Share this post Link to post Share on other sites
Carlosan 2,359 Report post Posted January 17, 2018 Sorry i forgot you work on MacOS Please check the folder 3D-CoatV4___/log.txt Share this post Link to post Share on other sites
