New Member Mike Posted March 6, 2019 New Member Report Share Posted March 6, 2019 Hello. Me and my colleagues are using 3D coat professionally for the creation of toys. The tool that makes us use Coat is the Undercut and Bas Relief. Those tools are somewhat inconsistent. Sometimes they work like a charm and others they just don't work at all. Most of the times, when I have a mesh, in a voxel, I do a resample, a small one, because I can't resample real low, the loss of quality isn't something I can afford, and it works. Other times it just doesn't want to do it and it gives the error message that I have attached. For obvious reasons I have hidden the name of the files since I am under NDA. The computers we are using are Ryzen 7 1800x 64gb DDR4 ram 1080 or in some other cases 1070ti and all files are running from SSD drives. We are using the global space and fill void operations but without any luck. Is there anyone that can help with this? It makes work that could be done in a couple of days, in one or in my case two weeks job. Thanks in advance. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted March 6, 2019 Report Share Posted March 6, 2019 Hi Your request was submitted to development team at support@3dcoat.com Quote Link to comment Share on other sites More sharing options...
New Member Mike Posted March 7, 2019 Author New Member Report Share Posted March 7, 2019 and..? Quote Link to comment Share on other sites More sharing options...
Carlosan Posted March 8, 2019 Report Share Posted March 8, 2019 Any time you got a crash!, its possible to send this crash report to dev team. If you did not, please send the file C:\Users\username\Documents\3D-CoatV48\crash.txt at support@3dcoat.com to be able to better track the problem and find a solution. Thanks Quote Link to comment Share on other sites More sharing options...
New Member Mike Posted March 16, 2019 Author New Member Report Share Posted March 16, 2019 Thanks for your reply. I send crash reports for almost two years now and nothing changed. :/ Quote Link to comment Share on other sites More sharing options...
Carlosan Posted March 16, 2019 Report Share Posted March 16, 2019 Do you have a model that generates a crash to share and be able to take a look? Quote Link to comment Share on other sites More sharing options...
New Member Mike Posted April 2, 2019 Author New Member Report Share Posted April 2, 2019 You have a PM! 1 Quote Link to comment Share on other sites More sharing options...
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