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dgroe

3d Coat crashes on startup win10

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Hi,

I just bought the professional version of 3d coat, but it keeps crashing on startup.

I am working in Win10  on a 1950x with a 1080ti, 32gb of ram.

I have tried renaming folder in /documents, starting in admin-mode, installing new Nvidia drivers etc.

Does anyone have any suggestion? If the app does not work, where can I get a refund?

Hope somone can help me

thx Dominik

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Hello 

Please contact support@3dcoat.com 

For refund contact sales@3dcoat.com

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  • Which build of 3DC are you using?
  • What driver version of video card are you running?

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hi, I tested 3d-Coat-V4_8-39 and 3d-Coat-V4_8-37 and 2 month old creator drivers as well as the new 430.64

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hello,

I applied for a refund, since no word from your support and no help to fix the problem.

I hope I at least get my money back!

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I'm sorry to hear that.

I reported your issue again and keep you informed ASAP.

 

//i was informed that Sales Team contacted you:

Yes, already talking to him and we advised him a possible solution.

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