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trojanfoe

[Solved] Registration not working on Windows 10 laptop

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Hi there, I haven't used 3D-Coat for a while and have just installed it on my new laptop.  I didn't uninstall it from my old PC, which I got formatted.  I keep getting the following dialog:

 

image.png.cc78f97d8adc13632d9f393c6adbb2e4.png

 

and pressing Register takes me to 3dcoat.com where it happily tells me:

Thank you for the registration of 3D-Coat V4

However the dialog reappers when I restart 3D-Coat (4.8.42 Win64 DX).

I wrote to sales@3dcoat.com yesterday but I am yet to receive a reply. 

Can anyone help please?
 

Cheers,

Andy

Edited by trojanfoe

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Hi 

Any antivirus is blocking the app ?

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Hi there, no I did check the BitDefender firewall logs and it's telling me that 3dcoat.exe has been allowed access, so I don't think it's that.

-A

Edited by trojanfoe

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Hi

Your issue was forwarded to support team.

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