Advanced Member Gary Dave Posted February 13, 2020 Advanced Member Report Share Posted February 13, 2020 Hello! So I've just turned up to a new office, new PC, installed Steam on an admin account, downloaded 3d coat as normal, but it's not launching. It gets to the point where it shows the license info (to copy to clipboard), then starts to launch, but no splash screen or anything, then it just stops. Tried re-installing both steam and 3dc, tried installing it on the default admin account (though my account is still admin anyway)...no luck! Am now going to try downloading the standalone from the website, but still would like this steam issue resolved. Extra info: No third party firewall/antivirus. Checked event logs, all fine, checked that 3dc is allowed to run, also all fine. Other applications/games run just fine through Steam, but 3dc fails. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted February 13, 2020 Report Share Posted February 13, 2020 Hi Update your graphic card drivers and test DX or GL version. If nothing works, please contact support@3dcoat.com Thx Quote Link to comment Share on other sites More sharing options...
Advanced Member Gary Dave Posted February 13, 2020 Author Advanced Member Report Share Posted February 13, 2020 Ah that's a fair point, it was a new PC so I doubt they updated graphics drivers. Will check it on Monday, thanks. Quote Link to comment Share on other sites More sharing options...
Advanced Member sprayer Posted February 13, 2020 Advanced Member Report Share Posted February 13, 2020 I think it something with steam, i have the same problem but for blender, from site it works fine, but it won't in steam Quote Link to comment Share on other sites More sharing options...
Advanced Member Gary Dave Posted February 17, 2020 Author Advanced Member Report Share Posted February 17, 2020 I installed the Nvidia Geforce Experience application, updated drivers, and now it launches from Steam just fine. 1 Quote Link to comment Share on other sites More sharing options...
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