[Fixed] Can't pick up any color on Texture Editor

[Ted Bui]

Hi guys,

Our team here are having an issue when picking color in Texture Editor tab. When we clicked the color on the screen in Texture Editor, it can't pick any color on tab but results of gray/ white color. I did the test on the sample model and it seems like it picked the color behind the tab(*)

Some note about the issue:

• The 3DCoat version is : 2021.53
• Issue only occurred on Texture Editor tab only, Which means picking color on any other part of the screen is normal
• (*) When I put the 3d model behind the Texture Editor tab, it picked the color of the 3d model instead. I did a few test with it and it seems to be it.
• I did the test from this topic here, and it does not solved the problem
• I did the same test on a different machine within our team member (using the same version ), which also results the same issue.

Thanks ahead for the support!! 

Edited November 5, 2021 by Ted Bui

[Carlosan]

Hello

This issue was solved on latest version 2022.02

Could you please take a look ?

 

[Ted Bui]

Hi guys, 
We finally got update request done and try updated to 
2021.65 and 2021.70

Unfortunately, the issue is still occurred on our end

[sprayer]

4 hours ago, Ted Bui said:

Hi guys, 
We finally got update request done and try updated to 
2021.65 and 2021.70

Unfortunately, the issue is still occurred on our end

Is it persist in new scene? It works fine to me.

But i found another bug @Carlosan

If you drawing on model with depth and picking color in texture editor the depth on cursor will much higher, and every draw and pick increasing depth

[Ted Bui]

37 minutes ago, sprayer said:

Is it persist in new scene? It works fine to me.

yes, it happened on the new scene as well

[Yousung]

I did a test.

Like the author, the color picker doesn't work properly in the 2D Editor.

Tried 'reset setting' but it didn't work.