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[Solved] Licensing confusion.


I_was_a_Bullfrog
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My copy of 3D Coat has "(learning)" next to the name despite the fact I have a perpetual license having chosen the rent-to-own method which I finished paying for in February of this year. Additionally, I am also receiving a message at the bottom of the screen that is telling me my license period ended on August 20, 2022, which is further adding to my confusion.

Any help would be greatly appreciated.

Thanks in advance

licensing.JPG

learning.JPG

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1 hour ago, Elemeno said:

log in check your pilgway account, if this still confirms august 2022 then message sales direct with proof of purchase.. they will sort it all for you

when I log into my account, it says permanent. Do you know how I might be able to contact the sales team? Thanks in advance.

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3 hours ago, I_was_a_Bullfrog said:

when I log into my account, it says permanent. Do you know how I might be able to contact the sales team? Thanks in advance.

Please uninstall first your current license . Then please run 3DCoat one more time and make the login from 3DCoat or download your license file from your account and then upload license file inside 3DCoat. image.png

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