New Member etmaestro Posted May 13 New Member Share Posted May 13 I recently purchased an Individual - Permanent license for 3DCoatTextura 2024 on May 1, 2025, and I'm encountering issues activating it on my Linux system. When I attempt to load the license key from the splash screen prompt, the application crashes immediately. If I use the login method instead, 3DCoatTextura launches but incorrectly reports that I’m on a trial version with 25 days remaining, even though I have a valid permanent license. System Details: OS: Linux Mint 22.1 x86_64 (Cinnamon) Kernel: 6.8.0-59-generic CPU: AMD Ryzen Threadripper 1950X GPU: NVIDIA GeForce RTX 3070 Lite Hash Rate and AMD Radeon RX 470/480/570/570X Memory: 32 GB RAM DE: Cinnamon 6.4.8 3DCoatTextura Version: 2024 Could you please advise how to properly activate my license to avoid these issues? Is there a specific folder on Linux where I can manually place the license key file to bypass the crash and stop the trial warning from appearing? I’d appreciate any guidance you can offer. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted May 13 Share Posted May 13 Hi Please check this post, hope it help Quote Link to comment Share on other sites More sharing options...
New Member etmaestro Posted May 13 Author New Member Share Posted May 13 Thank you for pointing me to the forum thread and the steps regarding manual license activation. Unfortunately, I'm still encountering an issue when trying to load the license file via the "Load License" button in 3DCoatTextura on Linux. When I attempt to drag and drop the license file into the application (as suggested in the instructions), I receive this error message: "You have tried to drop a URL instead of a picture. Possibly you tried to drop a banner or some active element from a webpage. Try to open picture itself in separate tab/window in your browser and try to drag and drop it again." Just to clarify, I’m not dragging anything from a webpage — I’m dragging the actual 3DCoat.license file that I downloaded from my Pilgway account. I’ve also tried manually placing the license in ~/.3DCoatTextura/ and clearing cached license data (litemp.dat), but the app still launches in trial mode or crashes when using the load license option. It seems that on Linux (Linux Mint 22.1 in my case), the drag-and-drop or "Load License" UI method may not be functioning correctly. If there’s a fully manual activation method, or if there’s a known workaround for this issue on Linux, I’d appreciate further guidance. Thanks again for your time and support. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted May 13 Share Posted May 13 The window panel allowing to use the add license file works ? Drag'n'drop the file into the interface didn't do the trick, as I know. Quote Link to comment Share on other sites More sharing options...
Contributor Sorn Posted May 14 Contributor Share Posted May 14 (edited) 16 hours ago, etmaestro said: Thank you for pointing me to the forum thread and the steps regarding manual license activation. Unfortunately, I'm still encountering an issue when trying to load the license file via the "Load License" button in 3DCoatTextura on Linux. When I attempt to drag and drop the license file into the application (as suggested in the instructions), I receive this error message: "You have tried to drop a URL instead of a picture. Possibly you tried to drop a banner or some active element from a webpage. Try to open picture itself in separate tab/window in your browser and try to drag and drop it again." Just to clarify, I’m not dragging anything from a webpage — I’m dragging the actual 3DCoat.license file that I downloaded from my Pilgway account. I’ve also tried manually placing the license in ~/.3DCoatTextura/ and clearing cached license data (litemp.dat), but the app still launches in trial mode or crashes when using the load license option. It seems that on Linux (Linux Mint 22.1 in my case), the drag-and-drop or "Load License" UI method may not be functioning correctly. If there’s a fully manual activation method, or if there’s a known workaround for this issue on Linux, I’d appreciate further guidance. Thanks again for your time and support. Hi, it may be worth a try to launch 3DCoat(Textura) and going to the top menu bar's Help>Uninstall License and close and open again the program. It shall then open the licensing window again offering you a path to browse for the license file to install it. Edited May 14 by Sorn Quote Link to comment Share on other sites More sharing options...
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