Member DTFrontMan Posted October 30, 2011 Member Report Share Posted October 30, 2011 Hello, I'm currently using the latest stable release (demo) after trying to newest beta (which gave me the same issue). The program refuses to start when my tablet is plugged in, yet starts and works normally when it's not. I've noticed issues with Wacom tablets, but I'm not sure if this is related. My tablet is not a Wacom, rather one of the tablets available from Monoprice.com (I own the 5x4 and the 12x9). Both of these tablets work perfectly in every other program I've used them in. If I open the program without the tablet plugged in then plug it in once the program is running, I'm able to use the tablet just fine aside from pressure. Is there something I could do to fix this? I've been searching for a 3D paint program that suits my needs and this is by far the best for what I'm doing. If it doesn't work with my hardware though I just can't use it. Thank you Quote Link to comment Share on other sites More sharing options...
Andrew Shpagin Posted October 30, 2011 Report Share Posted October 30, 2011 Hi! Please read this: http://3d-coat.com/forum/index.php?showtopic=8278 Quote Link to comment Share on other sites More sharing options...
Member DTFrontMan Posted October 30, 2011 Author Member Report Share Posted October 30, 2011 That thread only pertains to Wacom tablets, which isn't what I have. I've only just recently installed the drivers so there shouldn't be an issues there (isn't with any other programs). After posting here last night I uninstalled V3.5 and installed V2. This version works perfectly with the tablet, loads up fine and has no issues with pressure. Quote Link to comment Share on other sites More sharing options...
Member DTFrontMan Posted April 22, 2012 Author Member Report Share Posted April 22, 2012 Has there been any update on this? I would really like to purchase this program, but I need it to work with my tablet. It's a regression bug, seeing as how V2 works perfectly fine. If I do buy the newest version, would I be able to use V2 as well? It would be a way around this issue, otherwise I don't know that I can put the money down. Quote Link to comment Share on other sites More sharing options...
philnolan3d Posted April 23, 2012 Report Share Posted April 23, 2012 Honestly it's going to be hard to find support for a tablet nobody's heard of. Quote Link to comment Share on other sites More sharing options...
Member ouuo Posted December 29, 2012 Member Report Share Posted December 29, 2012 Has there been any update on this? I would really like to purchase this program, but I need it to work with my tablet. It's a regression bug, seeing as how V2 works perfectly fine. If I do buy the newest version, would I be able to use V2 as well? It would be a way around this issue, otherwise I don't know that I can put the money down. FYI: still no UC-Logic tablet (monoprice, etc.) compatibility as of v3.7. Honestly it's going to be hard to find support for a tablet nobody's heard of. It's disappointing to hear a moderator say that (and similar in another thread). Should I assume the developers share your opinion on this? 3D-Coat is currently the only application I've tried that doesn't support pressure sensitivity with a UC-Logic tablet, which seems unusual (Sculptris works, as does every paint program I've tried, commercial and otherwise). Writing the app to support only Wacom tablets is certainly the developers' perogative, but a lack of support in the app and in the forum for other tablets will likely mean at least one lost sale. Quote Link to comment Share on other sites More sharing options...
philnolan3d Posted December 29, 2012 Report Share Posted December 29, 2012 My opinion has nothing to do with the developers, I'm not even on the same continent as they are. I'm just a user like you and was asked to help on the forum. I'd love it if 3DC could support every peripheral out there. Maybe it can. Andrew is only one person though. I'm sure sculptris has a whole team of people working on it. Quote Link to comment Share on other sites More sharing options...
Member ouuo Posted December 29, 2012 Member Report Share Posted December 29, 2012 My opinion has nothing to do with the developers, I'm not even on the same continent as they are. I'm just a user like you and was asked to help on the forum. I'd love it if 3DC could support every peripheral out there. Maybe it can. Andrew is only one person though. I'm sure sculptris has a whole team of people working on it. Thanks for replying. The forums and its moderators are the public face of 3D-Coat for many of us new and potential users, and when a support question gets a dismissive reply from a moderator (and *only* a dismissive reply), it seems reasonable to assume that there is some official position reflected here. Maybe that's not fair, but this is what forum and 3D-Coat "outsiders" like myself have to work with. And if it's *not* all that we have to work with, who better than a moderator to point us to where we need to be? As a moderator, would you be willing to help me look into this support problem? The best I can think of to verify that the pen pressure is not registering: 1) Ensure that the depth input in the tool bar shows the pen icon 2) Ensure that the brush pressure setting includes depth 3) Invert the depth curve (left-side at max, right-side at min) With these settings on, say, the Build tool, I would expect a heavy depth with a light touch, no depth with a heavy touch, and a moderate touch in between. But pen input is not registered at any pressure level. With normal settings, all pen input works at one level (which I assume is the heavy depth, based on the results above). Please let me know if you can think of a better way to test it. Thanks. Quote Link to comment Share on other sites More sharing options...
philnolan3d Posted December 29, 2012 Report Share Posted December 29, 2012 You do have one of these first four modes selected in the E panel (E key or above color swatches)? I'm not sure what else could do it Quote Link to comment Share on other sites More sharing options...
Carlosan Posted December 29, 2012 Report Share Posted December 29, 2012 Click on the mouse icon next to your depth value. set to pen instead of mouse Quote Link to comment Share on other sites More sharing options...
Member ouuo Posted December 30, 2012 Member Report Share Posted December 30, 2012 Thanks for the feedback. I made sure that the brush type includes depth and that the pen is selected rather than the mouse. The pen pressure does not register. For what it's worth, I'm making progress on the tablet-side of things. There is a tablet setting that appears to let pressure register in 3D-Coat, but the setting is flaky (probably either a driver problem or a Vista support problem, since I've found others with the same problem in other apps). Does anyone happen to know what pen API 3D-Coat uses to read tablet input? (No? Well, I thought I'd ask. ) Is it possible for me to ask Andrew directly some how? Log a bug? Send him an email? Thanks a lot. Quote Link to comment Share on other sites More sharing options...
philnolan3d Posted December 30, 2012 Report Share Posted December 30, 2012 support@3D-Coat.com goes to Andrew. Quote Link to comment Share on other sites More sharing options...
Member ouuo Posted January 2, 2013 Member Report Share Posted January 2, 2013 support@3D-Coat.com goes to Andrew. Great, thanks. I'll be contacting him soon. Here is an update for anyone interested in this: * I know why 3D-Coat is not recognizing UC-Logic tablet pen pressure. It boils down to UC-Logic's implementation of wintab: some (most?) non-wacom tablets represent themselves as wacom tablets for compatibility with wacom-only applications, but UC-Logic just represents itself as a generic tablet. I'll send Andrew a message telling him what I found in case he's interested in modifying the app to accommodate this because it's just a matter of recognizing tablet names, not a problem with tablet functionality or drivers like I had originally feared. * In case he's not willing to update the app, I have a workaround that allows 3D-Coat to recognize a monoprice / UC-Logic tablet's pressure. It involves using a wintab wrapper that I wrote that lets the UC-Logic tablet claim to be a wacom one for the purposes of identification (no other behavior is changed). If anyone is interested in applying the workaround for yourself, send me a PM (if I'm eligible to receive them) or post something here and I'll get back to you. It works fine for me and the workaround only involves copying files to the 3D-Coat folder, but I would understand if someone would rather wait for an official update than mess with an internet stranger's workaround. Thanks. Quote Link to comment Share on other sites More sharing options...
philnolan3d Posted January 2, 2013 Report Share Posted January 2, 2013 Glad to hear you found good news about it. Quote Link to comment Share on other sites More sharing options...
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