darshie76
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Posts posted by darshie76
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darshie,
If you need quick support, please email support AT 3d-coat DOT com
Posting in the forum if you need help ASAP or a reply ASAP from the developer is not the best way to get support. The team is small and cannot read every single post made by every single user. Surely you understand. Please email support as noted above.
I did send already a support email, and since nobody replied I checked the forum and found this post.
Believe me, I am more than happy to avoid to bother devs with stupid questions; so I did my homework and figured out that since this is the "support->SOS critical bugs and urgent help" area, some dev would see it and help me.
Hopefully the Mac dev will be able to figure what is wrong here; I shall suggest to get different configurations with different video cards (on the mac is easy...there are 2-3 alternatives, it is not like a PC), and be sure that the software works in it's entirety. If I would not load a reference mesh I would never find out that the app was not working anymore after updating my video card.
Let's hope for the best. Thanks.
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Please be patient. We filter EVERY new user to make sure they are not a spammer. We simply cannot be awake all hours to approve every post.
I am aware of that, It is just strange since in other forums I have never seen post approval from mods, for the support area.
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Tried the solution mentioned above to turn of the feature in the assistive section but it is still happening.
And I am surprised to not have received either a mail nor I can see my previous post...for the price paid for the software I think that we are at the limit of the refund honestly, if this is how this company roll.
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I have this problem too; MAc Lion on Mac pro 8 core 1.1 and Ati Radeon 5870 (can't be the video card, is the best available out there).
I am trying to import a reference mesh to do retopology but it just won't work...after loading the menu stay down and the main 3d window flickers.
The app is stuck, nothing is displayed and the whole UI is non operative. I can just quit the app.
I had the same issue just selecting photoshop app in the preferences, so I am not sure what is going on here....selecting an app in the preferences (external 2d editor) should not mess up the program.
That's really disappointing honestly, I've used this software so little and once that I want to start to use it and learn something I am stuck.
Is anyone able to tell me when this will be fixed? It seems to be a problem since quite a while (was happening on 3.7.00; updated to the latest build on the site, the 3.7.08B and it is still happening).
Thanks.
MacOSX Lion Display Flicker on Import FBX or Obj
in SOS! If you need urgent help for 3DCoat
Posted
It looks like the problem is the call to the Finder window to load the file; when you are in 3dcoat and open finder to load a file (trough the import command in 3dcoat), the issue happens.
If you load a file from the recent menu it does not happen.
I didn't spend too much time trying to figure out why is this happening (may be OGL, may be Quartz or whatever is the graphic server used by 3dcoat), but at least I have a better idea of the problem, and it should be easier for you guys to fix it.