pieralessi
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Posts posted by pieralessi
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What's the point of updating if it doesn't solve what I'm complaining about at a certain time, I'm not trying to get things for free. Learning programs are supposed to find courses where the program is taught well. I checked many pages and couldn't find these training programs. .
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On 3/6/2024 at 6:10 PM, AbnRanger said:
It's very simple. When you buy a (perpetual) license, you get not only the latest version available (to download) at the time of purchase, but 12 months of free updates. After that 12 months expires, you cannot expect the company to issue you a refund because you found a bug. My latest paid update to Modo is v12. They are now on 17. I cannot use 12 today and complain to the Foundry that I found a bug in v12 and thus they owe me a free copy of the current version (17). That is absurd. I can point to other applications (Camtasia, ZBrush, etc.) and make the same claim, but they will politely tell me that support for past versions lasts only as long as the stated length of free updates. On ZBrush 2022, if I find an issue today and contact Pixologic, they will tell me to upgrade to their latest version because I am no longer entitled to free updates.
Pilgway has not misled or cheated you. They are good people and would not cheat anyone, even if they legally could. And regarding the Academic programs listed, I am not sure what your point is, exactly, but why would or could someone from North America sue Pilgway, when Pilgway only lists the institutions that have SENT THEM EDUCATION LICENSE REQUESTS? They don't have to list 3DCoat (or any other software) on their curriculum, for it to used in any given 3D course.
As an example, look at the Art Department page (under Game Art/Animation) for California State-Fullerton, here:
Bachelor of Fine Arts in Art - Department of Visual Arts | CSUF (fullerton.edu)
It doesn't mention ANY specific software. So, how does Pilgway know that 3DCoat is taught there? Because an instructor from that institution sent them an official request for multiple education licenses. Again, you have accused the good folks at Pilgway of lying/misleading and cheating you. They wouldn't and haven't.
Estás mal interpretando mis argumentos.
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On 3/4/2024 at 7:02 PM, digman said:
Concerning bugs in Software.
Below are just examples
3DMax. Subscription--- $1.875 per year, $235 per month.
3ds Max 2022 Fixed Known Issues. 30 bugs fixed in one of the corrective updates. Generally, they have a few corrective updates through the year.
Blender. Free
4.02 . 41 bugs fixed in the 4.02 corrective update.
Maya . $1.875 per year, $235 per month.
Maya 2023
Over 100 bugs fixed in the one of the corrective updates. Generally, they have a few corrective updates through the year.
ZBrush. $359 per year.
ZBrush 2024.0.1 - December 13, 2023
17 bugs fixed.
The above is to make a point all software have bugs.
N0 one like bugs and they can stop workflow at times but to single out 3DCoat is unfair in my opinion. What about Maya, Max, Zbrush and Blender, should I stop using them also.
In order for me to understand where the mistakes are in the modeling, I must know the tools well with well-explained examples and not with videos of different versions with poorly translated subtitles, without underestimating the effort of Александр Горбатовский who is the only one who has made an effort to explain and recognized in response to a request that does not explain in English nor do you show the shortcuts, very important, apart from the fact that the videos do not explain the tools in depth.
I have not been contacting support since yesterday, I have been doing this for more than a year, I bought the 2022 and the updates I received were from the 2023 (learning version), that is, they are to be used as a teacher and not to market projects, I had to pay for the difference to update to 2023 and without support for 2022. Don't include Blender in this, it is open source and I have no obligation to donate, so to complain to them the logical thing is that I make large donations, for this I decided to buy 3DCoat, observing opinions, I have noticed that very few have used it thinking about autopo and texturing but they do not talk about modeling or sculpting and prefer another program. It is useless for you to make a list of software with errors, those who "paid that sum" have the bug resolved as quickly as possible and an extensive range of courses certified by the software house such as: Autodesk. I took a course on Udemy and the instructor did not respond to the problems to know if it was my understanding, the explanation or a software bug. Self-taught? no Please.On 3/3/2024 at 9:57 AM, Carlosan said:@pieralessi I already apologized at the time for my confusion, I understood that you were using the learning version, not what you had purchased.
Did you get the refund you requested at sales@3dcoat.com?
I bought the 2022 but in the last conversations via email, it was explained to me that I could return to the 2022 but with the errors of that version. He made excuses for the problems in Ukraine and did not offer me a refund. I responded that you can't sell me a version with unresolved bug fixes from a previous version. It's like you buy a dealership car without a warranty. Some time ago, shortly after having bought the 2022 in an offer, I was offered an apparent update, nowhere did it talk about paying an amount for it and it was not understood as learning, in any case it would be a trial version, I realized Later, when I noticed it in some very small letters in the presentation of the program, I complained about this and it was explained to me via email that I had to pay $35, in addition to the fact that the 2023 was also full of bugs and both the manuals and official YouTube videos are barely demonstrative of some things and many of them from an old interface (for a new user these changes are very confusing). In this version of learning, many explanations of the icons were missing and others were repeated. If the software is complicated, the explanations cannot be completely textual (page manual), at least a video label like "Adobe Interface" is necessary, not a link to a long video that in the end does not talk about what you are looking for or having to wait three days for support to end up sending you the same old video or having to send a large file so they can understand where the problem comes from. Looking to learn the program well, I found the learning section of the 3DCoat website, I explored all the links in English, Spanish and Italian and I did not find a single study house that had the 3DCoat software in its curricula, in fact, none of them. You have offered these links, a North American or an Englishman would have sued you for this. In other posts I already told you about the bitter experience with the Discord group because I had to depend on the kindness of some self-taught people who responded in their own way and were offended by my worthy client opinions, so I was expelled from that group.
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2 hours ago, AbnRanger said:
You are missing the point. There is a broader pool of training content for Blender, Maya, 3ds Max, Modo, C4D, ZBrush, Substance, etc. from 3RD PARTY RESOURCES. Blender foundation gets DONATIONS to continue it's development...from the community and also from larger corporations. That business model is not one that can work for most software applications. Furthermore, whether Blender is opensource or not, is not relevant to this discussion. You have asserted that Pilgway has somehow cheated you and is not providing training content to your personal standards, despite the fact that there are hundreds of tutorials on their Youtube Channel. Painting tool tutorials are in the PAINT tools playlist. Sculpting tools videos are in the Sculpting tools playlist, and so on. If you want to know more about a given subject or task, search in the playlist associated with it. You can also look to 3rd party resources. Have you looked through the playlists on Anton Tenitsky's Youtube Channel? There are scores and scores of 3DCoat tutorials there, plus he is a partner of Pilgway in this area.
Here is another good 3rd party resource:
3D Coat for Concept Art Tutorial - Voxel Sculpting (youtube.com)
Have you used the surface modeling tools with splines?
You continue to agree with me, you are not going to complain to Blender for any lack in the program and in the learning for known reasons. 3DCost is paid, it is true that it is economical but if from that abundance of tools it is not possible to master the ones that interest you, why can't I complain. YouTube videos and courses are limited to sculpture for video game and concept art purposes, I bought it because it promises to have tools for industrial design but it doesn't, you can't place more than three reference images when four are needed for the tools modeling with surfaces and splines there is very little and not very good documentation, the little that there is on this topic is very generic and is not in English, if you offer "complete" software make sure it is "complete" and does not make the user suffer to understand if the tool works or you haven't guessed through trial and error how it should work. Was it clear to you?
https://3dcoat.com/academic-program/ Have you done some course from here?
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With Blender as an example you are proving me right.
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3 minutes ago, AbnRanger said:
It doesn't matter. I was merely using Blender as an example that ALL software has a more robust 3rd party pool of training resources, than what the company itself can provide.
With Blender as an example you are proving me right.
44 minutes ago, AbnRanger said:Additionally, there are hundreds of tutorials on the 3DCoat Youtube Channel (they are separated into Playlists by Category), alone.
You can also do a search on the channel itself, by a tool name or task and see videos you may have never noticed, otherwise. There are hundreds of tools in 3DCoat and Pilgway is a small company, thus it is not possible to cover every tool with each new version. New tutorials are added for new features on an on-going basis. Nevertheless, up to date tutorials for every software title is most often covered by 3rd party resources. Blender is a great example. Most of the tutorials you see about it, online, is from 3rd party resources. Anton Tenitsky is a great 3rd party resource and has a ton of training videos on his channel as well as courses on Gumroad.
There are too many resources to list hear, but two of the newest Introductory courses are:
This course is sometimes on sale (for as low as $12.99 USD), on Udemy, but the regular price is $69...so, you may want to check the website once in a while to see if it is back on sale, if you are interested:
Complete Guide to 3D Coat | Udemy
You forgot that Blender is OPEN SOURCE, no matters how many I paid for 3DC, if you offer pears you shall to give pears, no the seeds.
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32 minutes ago, AbnRanger said:
Additionally, there are hundreds of tutorials on the 3DCoat Youtube Channel (they are separated into Playlists by Category), alone.
You can also do a search on the channel itself, by a tool name or task and see videos you may have never noticed, otherwise. There are hundreds of tools in 3DCoat and Pilgway is a small company, thus it is not possible to cover every tool with each new version. New tutorials are added for new features on an on-going basis. Nevertheless, up to date tutorials for every software title is most often covered by 3rd party resources. Blender is a great example. Most of the tutorials you see about it, online, is from 3rd party resources. Anton Tenitsky is a great 3rd party resource and has a ton of training videos on his channel as well as courses on Gumroad.
There are too many resources to list hear, but two of the newest Introductory courses are:
This course is sometimes on sale (for as low as $12.99 USD), on Udemy, but the regular price is $69...so, you may want to check the website once in a while to see if it is back on sale, if you are interested:
Complete Guide to 3D Coat | Udemy
You forgot that Blender is OPEN SOURCE, no matters how many I paid for 3DC, if you offer pears you shall to give pears, no the seeds.
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38 minutes ago, Carlosan said:
@pieralessi I already apologized at the time for my confusion, I understood that you were using the learning version, not what you had purchased.
Did you get the refund you requested at sales@3dcoat.com?
I bought the 2022 but in the last conversations via email, it was explained to me that I could return to the 2022 but with the errors of that version. He made excuses for the problems in Ukraine and did not offer me a refund. I responded that you can't sell me a version with unresolved bug fixes from a previous version. It's like you buy a dealership car without a warranty. Some time ago, shortly after having bought the 2022 in an offer, I was offered an apparent update, nowhere did it talk about paying an amount for it and it was not understood as learning, in any case it would be a trial version, I realized Later, when I noticed it in some very small letters in the presentation of the program, I complained about this and it was explained to me via email that I had to pay $35, in addition to the fact that the 2023 was also full of bugs and both the manuals and official YouTube videos are barely demonstrative of some things and many of them from an old interface (for a new user these changes are very confusing). In this version of learning, many explanations of the icons were missing and others were repeated. If the software is complicated, the explanations cannot be completely textual (page manual), at least a video label like "Adobe Interface" is necessary, not a link to a long video that in the end does not talk about what you are looking for or having to wait three days for support to end up sending you the same old video or having to send a large file so they can understand where the problem comes from. Looking to learn the program well, I found the learning section of the 3DCoat website, I explored all the links in English, Spanish and Italian and I did not find a single study house that had the 3DCoat software in its curricula, in fact, none of them. You have offered these links, a North American or an Englishman would have sued you for this. In other posts I already told you about the bitter experience with the Discord group because I had to depend on the kindness of some self-taught people who responded in their own way and were offended by my worthy client opinions, so I was expelled from that group.
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On 10/12/2023 at 6:19 PM, Carlosan said:
If after a year using the learning version you do not feel comfortable using the software, perhaps it is not appropriate for you and you should look for another tool that better suits your needs.
In 2023 I bought a license on sale 2022 without being warned that they would launch 2023 shortly and I was allowed to update without warning of a cost and that it would be learning, full of bugs, if you trade with hypocrisy you will not get satisfied customers, do not use the situation in your country to excuse yourself and sell a product, I am an immigrant from a country governed by Russia, China, Iran, Cuba and many more, it is called Venezuela, they suffer great misery and do not receive help from anyone because those of us who worked We really had to leave to save our lives from communism.
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3 minutes ago, marsmotion said:
pie your problem is you hit people with rambling walls of text and then wonder why no one bothers. really look in the mirror...people have lives and arent made to cater to you. get over yourself really.
What do you mean by hitting people? I am more beaten for having paid for a program made without an order of use and without updated learning support. I have the right to complain about something that does not work correctly, I have not offended anyone, why don't you try to improve? Do you think everyone will applaud you wherever you go? Leave the sensitivity complexes.
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23 minutes ago, marsmotion said:
it would take me a long time to unpack your answer. all i can say is the program does have a coherent interface once you get to know it. the tools work also otherwise i wouldnt be using this soft. no software is bug free none. i think your holding coat to a standard your probably not holding other software too that is also way more expensive btw. so if your in the process of learning try being more open and detailed about the trouble your having and less well non specific. that way people will answer you. now your complaining about tuts being too long to get info. yeah they are but the info is there if you watch the vids. alot of the info is from old vids but the core functions in the program are still so sim they work just fine. i have created a yt play list. here: https://www.youtube.com/watch?v=BvbDNcB5y5M&list=PLTws_PUJ0rh7UilUzES43A-CwtnwHmZly 402 tut vids. in the end no one will prob convince you. you have to decide on the value proposition yourself. all paid soft has issues. just because its paid does not mean its gonna be perfect. we dont live in that world.
When you read my comments completely and carefully you will be able to respond to everything I say.
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8 hours ago, marsmotion said:
coat is incredibly powerful. its extremely useful. its got some tools no one else has. ive been working in games art production for over 20 years at var studios. give yourself time to learn. be open to doing things in a different way. with some time the things your frustrated with will fall away. there are treasures here to find but you have to be open to exploring the program on its terms and not some pre-conceived notions you have from other software. software is an art form in itself. its made by people who think individually uniquely. all of it has its peculiarities.
I have never doubted that the software is powerful but without a doubt it has very little real learning support for its complexity, something that in its promotions makes it seem contrary, a program "easy like Photoshop" and that "can be used for industrial design" (see in the page) but when you find yourself in doubt about how to move an object because you have suddenly changed rooms and the manipulation tools are not the same, or they changed in the new version and the button simply has no connection with a video (F1), The few videos are often old, slow, long and you have to watch them in full to see if they address your question (they even show videos of other tools on YouTube). I thought the Discord group could really help me but you have to wait too long so they can barely understand if the mistake is mine or the program's. I took a Next Tuts course on Udemy and the instructor never responded to my problems, I ended up sending the file through this forum, they said they would solve it but it never worked for me. Now I'm doing the Teninsky one, I see that it goes like lightning and you can see what other users are complaining about there, what it says is not well understood and with accelerated videos and without showing shortcuts it is difficult to understand. They kicked me out of Discord without warning just because they got fed up with my complaints (I never used bad words), they became sensitive instead of supporting better learning support, it's hard to get to practice that way, I work too. I can understand these inconsistencies with Blender, which is Open Source, but 3D Coat is Paid. When I commented on Discord that I was upset because I had to pay extra to update to 2023.31 and be able to receive the bug fixes, one of the "self-taught geniuses" got upset and when I posted all the links of supposed schools attached to the 3D learning program Coat that they do not mention the program they simply closed me and now that I complain here they simply offer a refund with the sales email, or to sell my license to a third party (that is unfeasible), so they are recognizing their incompetence and offering a proposal not confirmed by The Pilgway Company. I'm not the only one to complain
... "its made by people who think individually uniquely. all of it has its peculiarities." This is precisely the worst thing about the program, it has separate collaborators and lacks a coherent interface design, they overwhelm with a lot of tools that do not always work and lack other essential ones, they need a director who thinks about the end user, not about an eternal apprentice waiting for solutions several days later, if I ask five questions in the forums they answer two after three days and They ignore the others.
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11 hours ago, Elemeno said:
why would you want a refund? if this software isnt used daily! then youre doing something wrong ... ive completely stopped poly modelling since using 3dcoat ... explore more
I'm not asking for a refund, you are reading wrong, how did you learn? Exploring every day al tools and asking for a help every ten minutes?
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Thanks, will the owner of Pilgway agree to give me a refund after more than 1 year?
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Hello, thank you for having responded at least a week later, I don't know if you have been expelled from the Discord group like me just for expressing my opinion and complaining about the precariousness of the tutorials created without any instructional design and are outdated, which makes them inconsistent with the reality of the program. I never underestimated the help they offered but giving help without knowing the software and if they declared themselves self-taught offends me as a user and client, it is like calling the doctor to put out a fire. I have a clear conscience because I did pay for my license and I have suffered for more than a year from the poor learning support and the already countless bugs. Regarding the video, I don't see that it works to "slide", not simply move the vertex. If it were a surface, could it slide without any problem in the same axis of the edge and polygon without deforming said surface? Thanks again.
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I just deleted the file, thanks
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What happened to num pad 6? It does not work! I lost the little patience I had with this program, it is useless to give them constructive criticism, I cannot spend 90% of the day asking about bugs or hidden and not at all intuitive tools and functions, and without being able to achieve any project and rarely receive a Answer, from now on I will only ask through SOS, I never thought that a cheap program would be so expensive, I regret buying the license. I'm really sorry to have to express this.
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I didn't moved it.
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Why not a normal poly group layers? no block, no transparency, only hide
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Why is Sile Edges and no Slide Vertex? Some hide Trick?
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ok, thank you
Reasons why i don't upgrade this year
in New Releases, Bugs Reports & Development Discussion
Posted
Hello everyone, I appreciate that before passing judgment on the opinions of others you should read the entire forum topic, Thank you.