Stefka

Hi to all I´m not sure if this is the correct part of the forum to report problems. If not please excuse and forward me to the correct section. --- In the new version 2024.13, when loading a file with File - open, the file name in the headline is not shown. When loading with File - open recent, the file name is shown. --- Best regards Walter

Hi to all and specially to @stas3dc Today all my problems got solved by the perfect and very fast support from sales@3dcoat.com I´m completely satisfied! Best regards Walter

Hi @stas3dc Thank you very much for the fast response. I will send the email to sales tomorrow, because today it´s very late here in Germany. I will keep you informed. Thank you and have a nice day/evening. Best regards Walter

Hi to everybody, especially to @stas3dc, @Carlosan I am really happy to see that some people are happy that they got their updates in time and for the price of 45€ (as is offered in the contract). I am just in the situation to update my 3DCoat version which I bought in Jan. 2023 to the latest stable version 2024.13 I do have the possibility to load the update, but it´s a learning version and limited to only some days. The company sent me an update link for 300€!! I´m still looking for the link for the update of 45€, because I am, of course, willing to pay the 45€. But beside this, it may be not known by Pilgway that starting from 2022, there are new legal regulations about selling software in Europe. These regulations clearly say that the vendor is responsible for providing a stable and error-free software. Because error-free software is not possible, the manufacturer is obliged to provide free updates to the users to guarantee error-free and safe software. The manufacturer is not obliged to provide free additional functionality to the users. Here is the corresponding link. The link is from the "Europäische Verbraucher Zentrale". https://www.evz.de/einkaufen-internet/gewaehrleistung-und-garantie/was-versteht-man-unter-digitalen-produkten-und-digitalen-dienstleistungen-evzde.html As well the corresponding paragraph in German language. "Was versteht man unter der Aktualisierungs- bzw. Updatepflicht? Eine besondere Neuerung liegt in der Verpflichtung der Verkäuferin oder des Verkäufers zur Aktualisierung digitaler Produkte. Danach ist die Verkäuferin bzw. der Verkäufer verpflichtet, Aktualisierungen bereitzustellen, damit die digitalen Produkte durch regelmäßige Updates funktionsfähig bleiben und Sicherheitslücken geschlossen werden." I do hope that my translation above is correct, concerning the content. (I am not a professional translator and this is not any legal advice, it is for information only) So, regarding the legal basis, there should not be any charge applied for a necessary update. But as I said, if anybody could tell me how to update and get another year of free updates for 45€, please let me know. Best regards Walter PS: So, right now I updated to the latest available version 2023.12. Sorry to say, it´s still very buggy, especially when importing objects with multi layers in Paint room, when working with Paint room, UV room and Modeling room in conjunction. (However, this not the topic at hand here, nor is it the time to go into this issue any deeper)

Hi @Carlosan Merging the layers would be my last solution, because this reduces my capabilities to rework the model in the future. I also can´t understand why my system should not be capable to handle the model. A 2 x 2 k texture has 4 MB. Lets pretend my model has an all over of 30 layers its a 120 MB of storage capacity. So 8 GB of internal memory should be enough to handle this. Beside this I can handle a model with 30 layers very well. More over, not only part of the layers themself are missing, but also the structure of the layers, means the foldersystem is mixed up. I can´t imagine that this is a problem of my computer. I think, if it would be a problem of my computer, than f.e. parts of layers would be missing or the colours would be mixed up. To me it looks like a pure handling problem of the layersystem. Best regards Walter

Hi @Carlosan Do you have any idea, what my problem could be? Thank you for your support. Best regards Walter

Hi @Carlosan I´m using 3DCoat 2023.41. Win 10 Home. 8 GB Ram. Diffent texture resolutions from 256 x 256 up to 2048 x 2048. All together 5 textures. All these different textures are packes to a new texture with 4096 x 4096. Technique of moving textures from original to new texture is done within UV room by "Move Sele". The different textures are not packed by "PackUV2". The different textures are manually moved in blocks on the new UV map. This is done because of future editability for internal reasons. In case you need any further informations please let me know. Best regards Walter

Hi @digman and the forum I do have a problem with the colour layers when importing objects into 3DCoat. I do have 3 different objects, completely textured. Each object has some layers. All the layers between the different models do have different names and all the layers are ordered correctly. All the models had been imported first from Sketchup as .OBJ files and coloured in 3DCoat. The object are imported by "Models per Pixel Painting". The filetypes are 3DCoat, .3b files. I still do have about 16GB of free memory on my boot drive. After importing the models, to combine them to a single model, many of the layers disappear, even so the model parts are still textured correctly. Sometimes it even happens, that a layer completely disappears and the part of the model is not textured anymore. I also tried to add the layers to a folder before import, but this doesn´t help either. In "Picture8", 9 and 10 you can see the different objects with its layers. In "Picture11", where 2 of the objects are imported, you allready can see, that some layers are missing, the grouping of the layers are broken, even so the objects are still painted correctly. And "Picture12" shows all 3 objects imported with more layers missing .... When disabling the fender "Kotfluegel", f.e. you can see that also the window colour is gone and some other colours from all over the model. I tried to import the different objects in different order, but same effect. When I import more objects, some of the layers are completely gone and the model looses the according texture. I also tried to find a solution in the forum, but couldn´t. There are many similar problems listed, but no solution for me. If anyone could help me, I would highly appreciate your comments. Thank you very much and best regards Walter PS: After a long night watching the Super Bowl till 5 o´clock in the morning. But this is not the reason for the problem, it also happened yesterday :-)

Hi @digman Regarding your side note: In Sketchup I can add sharp and smooth edges and they are imported correctly to 3DCoat. So this is intentionaly. I clearly understand that giving the right answer is not possible without the model itself. I highly appreciate your suggestions. But I think one of your "suggestions" brought the solution for my problem. I isolated the defective part to a new UV set and followed all the seuqences as described above. The effect was, that only the defective part was influenced by any further problems like texture distortion and no other parts. I don´t know why I didn´t find the solution by myself, because I often split the UV set to different UV sets and recombine them in the end. So I´m aware of the process. But sometimes it needs a kick from an expert of find the solution. I´m also thankful for all your extra explanations on the UV set. For sure this will be very helpful for me in the future. Thank you again and I hope I can come back to you when I run into another problem. Thank you and have a nice time. Best regards Walter

Hi @digman Jesus Christ! You must have spent hours for the explanations! Thank you so much! I will have to go through it and try to understand all the expert informations first. I will come back to you as soon as possible. But here are some additional informations regard your first paragraph. The mesh from Sketchup has no colour informations or any UV map. I´m importing an OBJ file. On import to 3DCoat as you said, I´m using "Paint UV Mapped Mesh (Per Pixel)". When importing I generate UV map by "Auto Mapping" option. After checking the mesh in 3DCoat, I start painting. But sometimes there are still problems that I did not find in the first check. So now I have spent many hours in painting the model and there are 2 faces missing, f.e. One way would be to repair original model in Sketchup and reimport and restart painting, other way is to try to solve the problems in "Modeling room". For me it seams reasonable that the repair in "Modeling room" should be posssible and much faster. I for sure will go through your explanations in detail and I´m sure I will learn a lot about 3DCoat, but the point you did not handle was the fact, that on the first run, adding the first face, everything worked perfect, even so the face also connected the spoke and the steering wheel. (I think it was the face right to the missing face) Only in second turn when I added another face, attached to the first one, right beside of the first one, the things went wrong and the colour informations were broken. On that point, when second turn started, it can´t have anything to do with the original model, it can´t have to do anything with orientation of the different faces, a.s.o., because everything went well in the first turn, with exactly all the same facts. Please do not misunderstand my argumentation. For sure you are MUCH MORE experienced than I ever will be, but to me it makes no sense, that things went well on first turn but not on second turn if everything is exactly the same. I´m sorry, I can´t send you the original broken file, because I already did some modifications and I have overwritten the old version. Thank you so far for your excellent explanations! Bets regards Walter

Hi @digman Sorry to interrupt you again, but there is still an issue I´m having. I did the editing of a defect model as described above and for the first turn, everything went well. This means I inserted the first face (triangle), followed all the steps as described above and got a perfect result, as you can see in "Picture1". Because there is also another face (triangle) missing, I went back to "Modeling room" and inserted another face (triangle), the semi transparent gray face. On the right side you can see the mesh, in the center is the lower part of the steering wheel, with the 2 holes where the spoke of the steering wheel is fixed. "Picture2" If you hover with the mouse over the lower part of the steering wheel or over the spoke of the steering wheel, you can see on the right side the relevant meshes. (Picture3, Picture4) Now I want to mark another seam. As soon as I click on "Mark Seam", the mesh of the 2 separated islands stick together, as you can see on the right side. I did not jet mark a seam. (picture5) Than I mark the seam. Now I start the sequence with "Updated Painting Mesh with Retopo Mesh" and instantly as you can see by the semitransparent distortions, the texture is broken. (Picture6) This does not change even if you follow the sequence to the end. The texture is broken. (Picture7) So I´m very astonished that the sequence works fine for the first time, but does not work for the second time!? I tried many ways to add the trriangle for the second time, by "R-Fill", by "Points to Polygons", by "Add/Splitt", but always the same result. Do you have any idea what I did wrong? Thank you very much for your assistance. Best regards Walter PS: Astonishing to me is the fact, that in (Picture5) you can see the combined mesh is intersecting the island of another object, but on this object the texture is not broken!?

Hi @digman First of all, I think I got it! Thank you sooooooooo much. I can´t thank you enough, because this solves a lot of problems for me. To answer your question, the model was created in Sketchup 2017 and uploaded to 3DCoat. My fault was, that I did the changes in the modeling room, than I baked with "Updated Painting Mesh with Retopo Mesh", so my model looked good in "Paint room". When I entered the "UV room", first of all I did not use "Upd. Islands" and then I used "Unwrap" instead of "PackUV2", this crashed my texture. So the following may be interesting for some other users, this is my current and I hope correct sequence now. In the "Modeling room", update the mesh by "Take mesh from the Painting room" Do the model modifications. Bake mesh by "Update Painting mesh with Retopo mesh", you may save it or not. (Up to you) Change into "Paint room", model looks good. Change into "UV room". Press "Upd. Islands", then "PackUV2" Change into "Paint room", model and texture is still fine. Up to now I only did minor modifications in the "Modeling room", like deleting one or two faces, adding a seam or face here or changing soft seam to hard seam. Dear @digman you deserve your title as "Reputable Contributor" and everyone who gets help from you can be happy! Thank you again and best regards Walter PS: The problem of the different UV sets in UV room and Paint room came for sure from my misuse of the software. The popup window of the command "PackUV2", for me was misleading. It says that it is just rearranging the islands, so I had no idea that the command would have anything to do with modifications on the model. Just as an idea; wouldn´t it be great if you change your model in the "Modeling room" and when leaving and baking by "Update Painting mesh with Retopo mesh" that the UV islands are automatically updated and packed by PachUV2, so UV set in UV room and paint room are the same!? Just to make things simple.

Hi @digman Thank you very much for your detailed answer. I will check and follow your proceedings as soon as possible and let you know the results. Up to now thank you very much. Best regards Walter

Thank you for the response. I know it is complex, but I think the complexity of the model is not the problem, but the manifold problem. The problem appears only in the area where the manifold problem was. As long as I was not trying to solve the manifold problem, I could change between the different rooms without problems. Thank you and best regards Walter

Halo community. I´m using 3DCoat 2023.41 I do have an issue with the manifold problem in 3DCoat. Beside the thought, if this function is clever, even so it might be useful in cooperation with other programs, I would like to solve my problems by myself and not let 3DCoat delete part of my models. But this is not the topic of this post. Here is what happens on my side, when I do have a manifold problem in my model. This picture shows the area, where the manifold problem appears. There had been some inner faces, which caused the problem. Little bit hard to identify. (Bild1) In the Modelling room I edited the mesh by deleting these extra faces and adding a new face. Looks pretty good (Bild2) This picture shows the mesh in Modelling room. Special interest is the area in the upper left corner. As you can see, there are no lines coming from anywhere of the mesh. (Bild3) As you can see the mesh is still correct in the Paint room (Bild4) As well in the UV room (Bild5) Model also still looks good (Bild6) As you may have realised in (Bild3), some of the edges are soft edges and wrong. To edit this I go back to Modelling room and add some sharp edges. (Bild7) Returning back to Paint room, shows the positive result. (Bild8) Than I go to UV room for unwrap. As you can see the UV mesh is still ok. (Bild9) HERE COMES THE PROBLEM When I go back to Paint room, the UV mesh is different to UV room. In Paint room, as you can see there are suddenly lines going from anywhere in the UV mesh to the upper left corner, crossing other islands. (Bild10) and this caused texturing errors in the model (Bild11) In UV room these lines to the upper left corner are not there (Bild12) I also tried from UV room the command "Apply UV Set", but nothing changes. So how can it happen, that the UV mesh in UV room is different to the UV map in Paint room and why is the command "Apply UV Set" not changing the result? Just to answer the questions. Yes I did unwrap, yes I loaded the mesh when entering the Modelling room, yes I baked the mesh when leaving the Modelling room. I tried many times to solve the problem, but no positive result. I tried to solve the manifold problem in many ways (within 3DCoat), but no positive result. It would be great if anyone could help me out. Thank you very much for your assistance. Best regards Walter

Thank you Carlosan. I think I figured out how I can partially solve my problem. In Factures room I can paint a single vertex with the colour defined in the colour selection. But even so I now can paint the vertex, I have not jet found the solution for exporting the vertex mesh with the assigned colours. I read that f.e. FBX format or export to Blender works fine. I´m not using Blender and if I import the FBX file to ModelconverterX, there is no colour, even so ModelconverterX claims that they can import coloured vertex meshes. I would highly appreciate if anyone could post a very simple coloured vertex mesh, so I can verify where my problem comes from. Thank you for the support.

Dear forum Maybe it´s a stupi(d) question, but I can´t find a solution for it and hope for your help. Is it possible in paint room to assign a colorvalue to a single vertex point of a mesh? Thank you for the help.

Thank you very much. Your edited project works fine. Following your workflow with my exact same project I get the same issues even though I upgraded to the .60 version. Very strange to me. But I can still work. Thanks very much!

Created a channel and posted something. Hope it works now. Thank you!

Hi Stefka#9702

I appreciate your help, but can´t get on to contact you by discord. Don´t know what your last message means. There is no relevant informations when I RMB over your name / Logo in 3DCoat forum. Tried to find "Carlosan" in discord search function, no result Tried to find in "discordhub.com" to find your name, no result. So maybe I´m not able to contact you. Very sorry. Just in case you can afford some more time, please let me know the right way. Thank you.

Hi Carlosan I never used discord. I got an account now. But how can I contact you? The system requests a 4 digit Tag ID to add you as a friend to communicate with you. Can you provide it to me? Sorry for the inconveniences.

Hi Carlosan I like to send you the model by PN. How can I do it? In your profile I found a note button, but I´m not allowed to send a message. Don´t want to share it public. Thank you Walter

Dear Elemeno Thank you for your answer. First step is automated unwrapping, than I do the manual rework in UV room, unwrapping and everything looks fine. After return to paint room the problem occurs. So I don´t think it has anything to do with the automated process of UV unwrapping. There must be anything else. I thought thay anyone may have had this problem already and found a solution for it. But anyway thanks for your assistance. Best regards

Dear Carlosan Thank you for your answer, but sorry this does not help. :-( Any other idea? Your assistance is highly appreciated.