Jump to content
3DCoat Forums

[Solved] Issue upgrading 3DCoat 2022 license to 3DCoat 2023 license


My 0wn Style
 Share

Go to solution Solved by My 0wn Style,

Recommended Posts

  • Member

Okay, I have a 3DCoat 2022 license that's supposed to let me upgrade for free until 2023-08-17.  However, whenever I try to upgrade, it's not working:image.thumb.png.daa5427ae05b50ae645d86eb0245b9f9.png

 

When I say I try to upgrade, I go here and click the UPGRADE button:

image.thumb.png.c310637724a79a47616bf046c5ea68ea.png

Which brings up this pop-up

image.png.814a96c93da842ad2be9359be5505006.png

I tried entering the license ID from my profile in that "Enter your license key" box and then clicking the FIND button, but then it just says "Serial not found".  I then tried entering the e-mail associated with my account, but that just said "That is your current e-mail".  So I tried another e-mail address, and that caused an e-mail to be sent to that account with a link to click.  But when I click it, I just get taken here:

image.thumb.png.622943245897e2428404aa72dd6805d3.png

Could someone help me with my issue?

Link to comment
Share on other sites

  • Member
  • Solution

Okay, so I went on the "Concepting in 3D Coat" Discord server and described this there.  Thanks to some very helpful people on that Server, a few things were clarified.

  1. The year next to my license was when it was bought and not like the version/build/year of the 3D Coat application I am able to download and run
  2. I'm already running 3D Coat 2023 (I use the 3D Coat Update manager to update to the next Stable build as soon as they're available).  I got this from the "Help > About 3D Coat" selection in 3D Coat

    image.thumb.png.5e6c97cabc72610eda3f40b08b8c8ed3.png

So I think everything is now good

  • Like 1
Link to comment
Share on other sites

  • Carlosan changed the title to [Solved] Issue upgrading 3DCoat 2022 license to 3DCoat 2023 license

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...