Advanced Member jene Posted January 22, 2023 Advanced Member Report Share Posted January 22, 2023 hello. this is my friend's issue. it's about 3DcoatTextura license error ( I don't have same issue.) my friend use 3DcoatTextura. so, he buy a new PC and he downloaded 3DcoatTxtura to new PC. but he find a message when he load a license to 3DcoatTextura. First, I advised that "that message is happen when you load 3DCTextura license to 3Dcoat full version." but, He downloaded 3DcoatTextura and he used Textura license. next, I advised that "maybe, your license is expired?". but he said that his license date is JAN 25. there are 3 days left . (He is already sent a e-mail to Pilgway. but he doesn't receive a response yet . ) he is very troubled. does anyone know what the cause is ? anyone have same issue ? 1 Quote Link to comment Share on other sites More sharing options...
Carlosan Posted January 22, 2023 Report Share Posted January 22, 2023 On his account, license is listed for 3DC texture ? issue was reported but (shot in the dark) try executing 3DCTex as administrator or to change OS language to English Quote Link to comment Share on other sites More sharing options...
Advanced Member jene Posted January 22, 2023 Author Advanced Member Report Share Posted January 22, 2023 4 hours ago, Carlosan said: On his account, license is listed for 3DC texture ? issue was reported but (shot in the dark) try executing 3DCTex as administrator or to change OS language to English OK, I advice him to do those. Carlosan, response thank you. 1 Quote Link to comment Share on other sites More sharing options...
Carlosan Posted January 24, 2023 Report Share Posted January 24, 2023 Hi Do you have that user's email address? So we could check on the license? (PM) And, just to make sure, on that computer there is no other installs than 3DCoatTextura? Sincerely, Oleg 3DCoat Team Quote Link to comment Share on other sites More sharing options...
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