Help for broken relax tool

[Ellie123]

Hi Forum,

I've been using 3d-coat for retopo for some time but this is my first forum post. Yesterday my retopo relax tool stopped working.

I installed the latest update but no luck. It is not my file but rather the program. Tested with clean new files etc.

(Mac running snow leopard.)

I would like if possible to delete the user config file and reset the program to defaults. Can anyone advise how to do this?

I suspect this would fix this issue.

Alternatively I assume I should de-install and reinstall. Is this done simply by throwing the App away?

Advice much appreciated.

Thanks in advance

[Carlosan]

relax the whole retopo mesh: working here

in select tool in vertex mode only selected vertex afected: working here

3.7.18H win7_64

[AbnRanger]

Hi Forum,

I've been using 3d-coat for retopo for some time but this is my first forum post. Yesterday my retopo relax tool stopped working.

I installed the latest update but no luck. It is not my file but rather the program. Tested with clean new files etc.

(Mac running snow leopard.)

I would like if possible to delete the user config file and reset the program to defaults. Can anyone advise how to do this?

I suspect this would fix this issue.

Alternatively I assume I should de-install and reinstall. Is this done simply by throwing the App away?

Advice much appreciated.

Thanks in advance

Is it possible you have the wrong layer selected? Sometimes when I find something not working like that, I look over and somehow I had the wrong one chosen.