Can't Find 3D Coat Files in Windows Explorer

[SavannaW]

Hi! I'm new to 3D Coat, and am currently using the 30 day trial on a 64-bit Windows 7 computer.

 

I really like the program so far, but I'm having a problem. I can't see any of the files related to it in Windows Explorer. I can't find 3D Coat itself or any files I save or export from it under Program Files, Documents, not anywhere. It doesn't show up in All Programs or in Add/Remove Programs in the control panel.

 

I found and turned off "hide hidden folders" on my computer, and that didn't reveal it. To run the program, I have to run setup again. But it saves and remembers my previous files, so it's not like things are getting deleted. When in 3D Coat's Save or Open windows, I can see the 3D Coat program files and all my saves/exports. But when I go to those same locations from outside 3D Coat, I can't find those folders and files.

 

If anyone could help me with this I'd very much appreciate it.

[Carlosan]

Hi! 

All the files are in

C:\Users\username\Documents\3D-CoatV4

 

Hope it help

[SavannaW]

Hi Carlosan, thanks for trying to help! Unfortunately, I can't see the 3D Coat folder there, either. I restarted the computer and checked again, but still nothing there. I used the search on my computer, and all it finds is the 3D Coat install file in my downloads. Yet when I go to install 3D Coat (for the fourth time) a folder for it already exists (from one of the last three times). It's the weirdest thing. It's like it exists, but is hidden from both me and my computer's search.

[Michaelgdrs]

Unistall and re install using Admin. (right click run as administrator)

[SavannaW]

Thank you, Michaelgdrs, that did it!

[Michaelgdrs]

Glad to know this , welcome to the community.