Member Marcelo Teixeira Posted June 22, 2016 Member Report Share Posted June 22, 2016 Hi people, dont know if this is the right place but my brother got the upgrade from version 3 to 4 using his credit card and he just enter a wrong email in the process and I cant get the serial for my upgrade. I wrote to support didnt get any answer yet. How can I proceed? Thanks Quote Link to comment Share on other sites More sharing options...
Javis Posted June 22, 2016 Report Share Posted June 22, 2016 Hi! When did you email support? Quote Link to comment Share on other sites More sharing options...
Member Marcelo Teixeira Posted June 22, 2016 Author Member Report Share Posted June 22, 2016 Hi Javis, was he got on monday and I wait for the confirmation until yesterday morning. Quote Link to comment Share on other sites More sharing options...
Javis Posted June 22, 2016 Report Share Posted June 22, 2016 Just to make sure, did you email support AT 3d-coat DOT come or sales AT 3d-coat DOT com ? If you did support, try sales. Stas and Daniel are generally on the receiving end of those emails and sometimes take a day or two to get to folks. Quote Link to comment Share on other sites More sharing options...
Carlosan Posted June 23, 2016 Report Share Posted June 23, 2016 Just in case, this has already been resolved. Thanks ! Quote Link to comment Share on other sites More sharing options...
Member Marcelo Teixeira Posted June 23, 2016 Author Member Report Share Posted June 23, 2016 Many thanks! Quote Link to comment Share on other sites More sharing options...
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