Advanced Member Richard A. Posted March 28, 2023 Advanced Member Report Share Posted March 28, 2023 So I'm interested in Textura. I ran 3DCoat and have a 4.X serial. I go to the sales page and click the Upgrade link and up pops the panel. I first put in my serial, it tells me it's in my account. Well of course it is. Then I clear that and put in my address, it tells me that's my address. Well duh. LOL So not sure what else to try. Any help here? Thanks much, Richard Quote Link to comment Share on other sites More sharing options...
Carlosan Posted March 28, 2023 Report Share Posted March 28, 2023 Are you logged to pilgway.com with the email used in the purchase? Any trouble contact sales@3dcoat.com Quote Link to comment Share on other sites More sharing options...
Advanced Member Richard A. Posted March 28, 2023 Author Advanced Member Report Share Posted March 28, 2023 Yes, Logged in Quote Link to comment Share on other sites More sharing options...
Advanced Member Richard A. Posted March 28, 2023 Author Advanced Member Report Share Posted March 28, 2023 Just tried again and it was the same experience. I'll contact sales. Maybe I'm doing something wrong.... 1 Quote Link to comment Share on other sites More sharing options...
Advanced Member Richard A. Posted March 29, 2023 Author Advanced Member Report Share Posted March 29, 2023 Never heard back from Sales. Quote Link to comment Share on other sites More sharing options...
Solution stas3dc Posted March 29, 2023 Solution Report Share Posted March 29, 2023 Hello Richard, it's impossible to make the upgrade from 3DCoat to 3DCoatTextura, only vice versa. So, you can make the upgrade to 3DCoat 2023 with the one payment or via the Rent-to own option. Quote Link to comment Share on other sites More sharing options...
Advanced Member Richard A. Posted March 29, 2023 Author Advanced Member Report Share Posted March 29, 2023 OK, thank you. Quote Link to comment Share on other sites More sharing options...
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