I think what happens is that there has not been a new build since your license expired, so Pilgway is not going to take your money again (for something you already own) until there is a new build. In one sense, this is good and honest, but when there is a sale deadline, it can cause you to miss that deadline. Therefore, just send Sales@pilgway.com an email asking them to keep the sale price intact because they (inadvertently) prevented you from being able to make the purchase while the sale was active. I am sure they will make it right. Yesterday was Christmas in Ukraine because the Orthodox Church goes by the Julian Calendar rather than the Gregorian Calendar most in the west use. It may take a day or a few for a response because of the holiday.

Hi Carlosan, I have sent an e-mail to sales@3dcoat.com and did not get a reply. And the discount will expire in a few hours. I appears to be a glitch with 3DC's webstore, I suspect it is not only us two who are having this issue! What gives? 

@Carlosan this doesn't work unfortunately, still having same issues and on top of that, preview of your image appears to be black in the stencil menu. Both Depth Limit and Ignore Back Faces were switched off in this case but I need Ignore Back Faces to be turned on from time to time as I work.

Try as 24 bits png On Strokes panel, Depth limit and Ignore back faces are turned off ?

Hi You mean this ?  

Hi Please contact sales@3dcoat.com

Could someone please point me to any videos or more online info on this new feature?   Does this simply mean one can easily cut up 3D models using other 3D models and the existing cut model is ready/good for 3D printing? *This is how I interpret this new feature, but I'd like to make sure I understand the wording correctly   thanks

Hello, I've encountered a problem. When I use an image as a stencil for Pose tool, all black pixels on it turn 100% red in selection and therefore the extrusion in mesh doesn't look correctly   Here's an alpha I'm using but the same issue is present in other similar alphas that have black pixels:

Have same question. My license 3DCoat 2023 Individual will expire in 8 days, but I do not see option to upgrade it. I only see option to upgrade, older, v4 licenses. 

Can some please assist?

Attached is a screen capture of what I see in my cart. Serial numbers have been RED out.

My 3D Coat 2024 license expired Dec 2024. However when I go to extend my license for 2025 as I did last year). I am not given the choice to extend my license for 3DC 2024. I am told that the upgrade from 3DC V4 Pro is already in the cart. Yet when I check my cart it is empty.  However I do have an option to upgrade from 3DCoatV2 to 3DC2024 . How do I purchase a new license for my 3DC 2024? Do I choice upgrade from 3DCoatV2?

The problem is that the Autoretopology operation sometimes does not produce any result at all and does not even create a layer in the Poly Groups list.

Hello! Try to enable this Camera->Rotate Around Object Bounding Box.

Hi   Would you add the option to navigate about the center of the object (Volumetric center) , so, there will be no need to select the pivot point manually every time.

There may be a bug, but just from watching the video you provided, I would use a different approach to this kind of model. It may not seem like a very complex model overall, but it does have a number of complex shapes, which make it harder for the algorithm to do its job. For example, the teeth and eyeballs, if done separately, will have a good result. Then the rest of the body, I would do separately, making a duplicate that reduces the amount of small details (so that the only thing Auto-Retopo needs to focus on is the larger shapes and forms). Once you are finished with the Auto-Retopo generation, you can delete this dumbed down duplicate and use the high resolution original for baking purposes. Also, before running Auto-Retopo, I try to make the duplicate a Voxel object > RMB the Sculpt Tree layer > choose FILL VOIDS. Sometimes your model may have little pockets inside (usually from working with Voxels and resulting from cutting and merge operations). This step will remove those, if any are detected. They can adversely affect the Auto-Retopo result and even cause crashes.

Thank you! I managed to reproduce the bug. Now I will pass this on to the developer.