Activating 3DCoat

The licensing method

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The licensing method has been updated to simplify the entire process. To activate your 3DCoat license, please follow these steps:

Run the 3DCoat program.
In the activation window popup, press the “Login” button to get your license information.
The Pilgway website will be opened, and after login, the license will be retrieved automatically.

Another way is to copy the license letter to the clipboard or open the license file by clicking the “Upload license” button (before this, click the “Download license” button in your Pilgway account).
– Go to the “Help” menu.
– Select “Activate License.”
– Enter your serial number or activation key.

Follow the on-screen instructions to complete the activation process.
If you encounter any issues, ensure that you have a stable internet connection and that your firewall or antivirus software is not blocking the activation process.

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Log into your account at pilgway.com or 3dcoat.com to download your license (old method).
It is listed on your profile:

To install it:

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First uninstall the old license

Run the app as administrator, and add the new license.

After 12 months period since the date of purchase your license did not expire:

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You have a permanent license and in your account, you can download any version that was released during that period.
You can use 3DCoat unlimited, but download only versions that were released within 12 months period from the date of purchase.

The upgrade is basically 12 months of updates, and your permanent license simply means you can use the last version/build released within that 12-month period, perpetually.

I am logged in to my Pilgway account, and I do not see the upgrade option either. Recommendations?

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There should be at least one stable build (not beta on the forum) in the Download section which you could not download during your free yearly update cycle.

As we are selling users a new upgrade + 12 months of free updates, technically there should match two conditions: 

1. The previous license free updates period should expire;
2. A newer STABLE update (build) should be available to upgrade to. 

when the next stable build (not beta on the forum) will be available in the Download section (https://3dcoat.com/download/?download=windows) after your free yearly update cycle the upgrade offer will appear automatically in your account. 

The logic is the following – we sell the upgrade – we do not sell just the maintenance officially. We sell licenses for the last stable build. 12 months of free upgrades after the last upgrade is just our gift.  

So if you want to buy the upgrade, you should have something available to buy. 

If the user may already have access to the latest version and there is no newer version to buy:

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There should be at least one stable build (not beta on the forum) in the Download section which you could not download during your free yearly update cycle.

Now, 3DCoat 2023 is the latest stable build in the Download section, which was still within your yearly update cycle (as you wrote). That is the reason why you can not make the upgrade.

So please wait a little bit until we make the next stable build in the Download section. I hope that will be this week. After that, the upgrade offer will appear automatically in your account.

We might have another update coming, so once such an update is available, those users could purchase the upgrade with 12 months of free updates. 

After 12 months period since the date of purchase your license did not expire:

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You have a permanent license, but that means that you can use 3DCoat unlimited period, but only versions that were released within 12 months period from the date of purchase.

The license itself is permanent and in your account, you can download any version that was released during that period. But we did not promise anybody unlimited free updates.

We clearly state that here https://pilgway.com/store: 12 months of Free Updates.